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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,076 Reviews

2,076 Reviews of MINI of Ramsey - Service Center

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February 24, 2022

Very friendly and took the car when requested and prefoed the oil change and system update. Very satisfied with the results More

by MSGSTITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

MINI of Ramsey responded

Hello, thank you for bringing your Mini to our team here at MINI of Ramsey for service. We are pleased to know your visit was just as expected and hope you will keep us in mind for future maintenance. Until then, enjoy the road ahead.

February 23, 2022

Service was easy and quick as usual. Always a great experience at mini of Ramsey More

by Mr.michaelellis@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

MINI of Ramsey responded

Hi Michel, I'm happy to hear you have always had a great experience here at MINI of Ramsey. Our team is always happy to provide quick and easy service appointments!

February 21, 2022

So far the repair dept is great. .will be back for scheduled maintenance when needed More

by robin.mcginnis
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

MINI of Ramsey responded

Hi Robin, I'm pleased to know the repair on your MINI went great and even more so that you plan on returning to MINI of Ramsey for future maintenance as needed. Thank you for this kind review, we look forward to having you back.

February 20, 2022

Service was great! …Mgr outstanding!…price to replace battery…unreal…:(…loose nut leaked oil…:(…crazy More

by DINNO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 21, 2022 -

MINI of Ramsey responded

Hi Dinno, while I'm please to know you are happy with the service provided by our team, I regret to see you have some questions regarding your service quote. Please don't hesitate to reach out to us if you feel we can provide further clarification.

February 18, 2022

Ryan is the best service advisor he assist you with what you need and gets you in and out he’s very polite and perfect at his job More

by LINDAMORALES36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Feb 21, 2022 -

MINI of Ramsey responded

Hi Linda, thank you for this kind review of our team member, Ryan. We are pleased to know he always addresses each of your needs and get you in and out in a timely manner.

February 18, 2022

your dealership always makes me feel welcome… Ryan Patti is very attentive and kind and patient and informed… As he always has been ever since we bought our car… More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 21, 2022 -

MINI of Ramsey responded

Hi Mary, I'm pleased to know you always feel welcome here at MINI of Ramsey. Ryan, Mark and the rest of our team truly appreciate the business you have given us and we hope to continue serving you and your MINI for many more years to come.

February 17, 2022

Ryan Patti is phenomenal. I can’t say enough about how much of a pleasure it is to work with him. You need to clone him. Hah! A big thanks to Victor, the technician who wor More

by SCHUDNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Feb 17, 2022 -

MINI of Ramsey responded

Thank you for these kind words about your team members, Ryan and Victor. We couldn't agree more, they are both great at what they do! Our team here at MINI of Ramsey appreciates your business and we hope to happy the opportunity to work with you again in the future.

February 16, 2022

Best MINI dealership around. I come from NYC to this location because they are super nice, prompt, and competent. More

by Dinakohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 17, 2022 -

MINI of Ramsey responded

Hi Dina, thank you for making the trip over to MINI of Ramsey for your vehicles service. We are honored to have earned your business and truly appreciate the loyalty you have shown us.

February 11, 2022

Exceptional service. I travel from Brooklyn to Ramsey based on the level of service that I have not received from a dealer that is closer. It's worth the trip. More

by Douglas.Eisenstein
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Feb 11, 2022 -

MINI of Ramsey responded

Hi Douglas, thank you for continuing to make the trip to MINI of Ramsey for your vehicles service! We are happy to know the dive is always worth it, and our team looks forward to continuing to provide you and your MINI with excellent care for years to come.

February 11, 2022

The radiator was replaced, I drove the car out and two hours later it was back in the shop. The engine light was on. I now need a thermostat and a pipe. Another $1,000. I have been servicing my car here s More

by nealjonmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 13, 2022 -

MINI of Ramsey responded

Hi Nealjonmills, Thank you for sharing this honest feedback. While I certainly appreciate your continued recommendation, I would like to personally offer my apologies for the inconvenience caused by this. Should you wish to speak further, please contact me at the number below. Mark Mozdziez 551-777-5641 General Service Manager

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