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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

Sort by
January 24, 2022

Took a bit long waiting to pick up my car. Otherwise everything was swell Love the coffee machine More

by RICHARDABRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Jan 25, 2022 -

MINI of Ramsey responded

Hi Richard, While I'm sorry for the wait time you experienced, it is a pleasure to know our complimentary coffee helped make up for it. If there is anything we can help with in the future, please give us a call.

January 24, 2022

My experience at Ramsey Mini is always great! They’re professional, thorough and pleasant to deal with. Jason in Service and Ruby in Sales are fantastic. More

by CHRIS@WHIDDENSILVER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
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Jan 25, 2022 -

MINI of Ramsey responded

Hi Chris, It is a pleasure to know our team here at MINI of Ramsey always provides you with a great experience. I will be sure to share you kind comments with Jason and Ruby. In the meantime, drive safe!

January 22, 2022

I needed to replace a part that had broken on my car and, even though I hadn’t purchased from this dealership, the service center was welcoming and worked hard to help me. They explained everything, were hon More

by AmyAV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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Jan 24, 2022 -

MINI of Ramsey responded

Hello, The MINI of Ramsey team is happy to have had the opportunity to earn your business, and we would like to thank you for taking the time to share this outstanding review! It is our pleasure to have welcomed you and addressed each concern you had with your vehicle. In the future, please don't hesitate to reach out. We are happy to help!

January 21, 2022

Every time there is outstanding service! I’m always greeted with helpful and friendly staff who listen and address any questions or concerns I have! More

by ArianaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Jan 24, 2022 -

MINI of Ramsey responded

Hi Ariana, Our team here at MINI of Ramsey is happy to greet you with helpful and friendly service during each of your visits! We would like to thank you for taking the time to share this kind review. Until your next visit with us, enjoy the road ahead!

January 20, 2022

All my experience with Mini Ramsey over the 8 & 1/2 years have been exceptional very professional and friendly. More

by WOEIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

MINI of Ramsey responded

Hello, our team is happy to have provided you with professional and friendly experience for the past 8 years. Cheers to many more!

January 20, 2022

The car made a loud noise inside and they claimed they couldn't find it and wanted $350 to look more. I got in the car, turned it on, and the noise was still there. More

by doc-knapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

MINI of Ramsey responded

Hi Doc, I’m sorry to learn our team was unable to diagnose the issue with your vehicle during your initial visit. When possible, please reach out to me directly at the number below so that I may learn more about your experience and work towards finding a solution. Mark Mozdziez 551-777-5641 General Service Manager

Jan 26, 2022 -

doc-knapp responded

My statement said it all. The right car door has a broken speaker. They clsimed they heard it only once. Meanwhile I picked up the car, turned it on, and anyone can hear it quite easily every single time I turn on the car. Then your service department actually had the nerve to ask for $350 to further look for the problem. That is the last time I ever do businuess with you.

January 19, 2022

Had a bad issue with my 2015 hard top, with multiple faults and ended up needing new cam shaft and expensive repairs. Service team worked through it and communicated very well to solve it. Would highly More

by Mini Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

MINI of Ramsey responded

Hi Matty, while our team regrets to know of the repairs needed for your Mini, we are happy to have stepped in to help you get back on the road! If any future needs should arise, please don't hesitate to give us a call.

January 19, 2022

Best service gentle people custome service low prices and pity place and you are in remodelación feel like family thanks FAUSTO More

by mateitompm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this 5-star review and your kind comments. We are happy to know Mark provided you with great service and hope to see you again soon!

January 18, 2022

I found the dealership offered courteous and professional service and was able to complete the repair on my MINI in a few hours. More

by brian.elchison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Jan 18, 2022 -

MINI of Ramsey responded

Hi Brian, it is our pleasure to have provided you with a courteous and professional service visit and our team would like to thank you for taking the time to share these kind comments. If there is anything we can do to help in the future, please don't hesitate to reach out.

January 17, 2022

They were very good at keeping me informed about the progress of the work on my car More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

MINI of Ramsey responded

Hi Clarie, our team truly appreciates you choosing MINI of Ramsey for your vehicles service and we are happy to have provided you with updates regarding the progress of your vehicle.

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