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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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January 17, 2022

Customer Service technicians always courteous and helpful. Appointment time was honored and work was completed in a timely manner. More

by dredau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

MINI of Ramsey responded

Thanks for scheduling your service here at MINI of Ramsey! We are happy to have completed the maintenance in a prompt manner. Until your next visit, enjoy the road ahead!

Jan 18, 2022 -

dredau responded

Thank you

January 17, 2022

I went in to get taillights installed and they went out of there way to figure it out for me great service department More

by WPRENTICE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

MINI of Ramsey responded

Hello, thank you for reaching out to our team regarding the installation of your taillights. We are happy to have helped and hope to see you again soon.

January 17, 2022

Very good experience at this dealership. Bought my mini for service and my service agent was great. He kept me informed the entire time, took me on a walk through of my car with the mechanic and together t More

by DILL3232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

MINI of Ramsey responded

Hi Dill, thank you for taking the time to share your experience. We are pleased to know that our team took the time to walk you through the maintenance that had been performed on your vehicle. Until your next visit, drive safe!

January 14, 2022

Daniel Murphy was incredibly helpful. He kept me posted regarding putting new snow tires on my 2019 Mini Cooper. Helped me with reconnecting my iPhone to the car speaker. Very friendly and knowledgeable. I More

by ANJALIRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this kind feedback following your visit! Our team greatly appreciates your business and we are happy to have provided you with an enjoyable experience.

January 14, 2022

I went to the Manhattan Metro Mini dealership. No thanks. When I actually had a problem, I came to MINI of Ramsay, and boy what a difference! Now every time I go there, they remember me, they ask questions, More

by CORRIGAN_SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

MINI of Ramsey responded

Hi Scott, thank you for giving us the opportunity to earn your business. We are always happy to provide our customers with a great experience and hope to see you again soon at MINI of Ramsey!

January 14, 2022

Always accommodating. Always helpful! Friendly staff. Been going there for 14 years and ongoing with 2nd car. More

by FSmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 15, 2022 -

MINI of Ramsey responded

Hello, On behalf of the MINI of Ramsey team I'd like to thank you for your continued business over the past 14 years. Your loyalty means more to us than you know, and we look forward to continuing to provide you with quality customer care.

January 13, 2022

Very pleased about the repairs to my 2008 Mini Cooper. Kurt went above a beyond determining the best course of repairing oil leaks. Dan kept me up to date with all findings relating me videos of the fin More

by GERRYEMMERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
Jan 15, 2022 -

MINI of Ramsey responded

Hi Gerry, we are happy to hear you are more than satisfied with the maintenance performed on your Mini! If there is anything further our team can do for you, please don't hesitate to reach out.

January 13, 2022

The service advise was courteous , helpful and efficient . We were in and out of there in a short time and all issues were resolved . More

by SMaharishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

MINI of Ramsey responded

Hello, I'm happy to hear all the concern you had in regards to your Mini were resolved by our service team! We would like to thank you for choosing MINI of Ramsey.

January 13, 2022

The service associates really work hard to get you in and out quickly. They also do a great job keeping you informed of any issues or changes needed. Ryan Patty is great! More

by yeeball39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 15, 2022 -

MINI of Ramsey responded

Thank you for sharing your service experience here at MINI of Ramsey! Ryan and the rest of our team are happy to have assisted you so well.

January 13, 2022

Ryan was great to deal with. He explained everything along the way and kept us informed. A+. More

by TLARUFFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 15, 2022 -

MINI of Ramsey responded

Thank you for choosing the MINI of Ramsey service team! We are pleased to know Ryan provided you with a great experience. Until your next service, drive safe.

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