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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,057 Reviews

2,057 Reviews of MINI of Ramsey - Service Center

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January 04, 2022

The service department here is EXCELLENT. Ryan is great: attentive, engaged, knowledgeable, informative, friendly and helpful. I’m always given a full diagnostic , options and timetables, but I’m never pre More

by COEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 04, 2022 -

MINI of Ramsey responded

Thank you for this excellent review of our service team! We are pleased to know your team always provides you with an informative and pressure-free experience. Until your next visit, enjoy the road ahead.

January 03, 2022

Very helpful in getting the car in and serviced. Found out after that warranty allowed me to save$$. More

by DPERRY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

MINI of Ramsey responded

Hello, thank you for having your Mini serviced here at MINI of Ramsey! Our team is happy to have applied your warranty where possible and we hope to have you back for any future needs.

January 02, 2022

Very professional.In very stressful time Mini Cooper of Ramsey was there for me. Excellent More

by Sobdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jan 04, 2022 -

MINI of Ramsey responded

Hi Dave, our team is happy to have assisted you while you were going through stressful times. If there is anything further we can do, please don't hesitate to reach out. We are here to help!

January 01, 2022

Excellent service— friendly, knowledgeable and top notch crew! Worth the extra few miles to get my mini serviced! More

by movecc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

MINI of Ramsey responded

Hello, thank you for driving the extra miles to have your vehicle serviced at MINI of Ramsey! No words can explain just how thankful we are to have earned your business.

December 30, 2021

Ryan was super high energy and the repair service man was great very informative and to the point! More

by MICHAEL.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Dec 30, 2021 -

MINI of Ramsey responded

Hi Michael, it is wonderful to hear Ryan and the team were great to work with during your recent visit. Come see us again soon!

December 30, 2021

Very professional and friendly staff. Trusted service and short wait times. Coffee, tea and snacks to pass the time if a loaner is not required. Always a complimentary car wash. More

by Jack C.
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 30, 2021 -

MINI of Ramsey responded

Hi Jack, we appreciate your kind words regarding our professional and friendly team. It is great to hear you had a short wait time and enjoyed the refreshments as well! We look forward to seeing you at your next service!

December 30, 2021

Love this place. Always so nice and understanding. Only complaint would be the cost of parts and all. I will say they did give me a discount which was much appreciated, especially during the holidays More

by AEAG9800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Dec 30, 2021 -

MINI of Ramsey responded

Hello, we appreciate the feedback and more than happy to offer a discount. We hope to get 5 stars in the future and look forward to seeing you again!

December 30, 2021

Under construction, but I was still out in one hour. No surprises and car washed and cleaned. WiFi did not work - maybe construction - maybe proxy setting on my computer. No worries. Has worked before. More

by PHenry2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

MINI of Ramsey responded

Hello, we appreciate your patience with the construction and are pleased to hear you were able to get in and out within a short period of time. Come visit us again in the future!

December 30, 2021

Loved the individual attention and patient explanation as to what was causing a problem with my Mini. A pleasure working with Dan Murphy! More

by EDIERG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

MINI of Ramsey responded

Hello, it was a pleasure working with you too! We are happy to hear Dan took good care of your MINI. We look forward to seeing you at your next service!

December 29, 2021

Really nice and friendly and helpful with the issues I was having with my car. More

by LINDSAYFERNANDEZ1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

MINI of Ramsey responded

Hi Lindsay, thank you for the feedback about our friendly team. We were more than happy to help you with your vehicle. Come see us again in future!

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