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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews
Call Service Center (201) 760-5000

2,055 Reviews of MINI of Ramsey - Service Center

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December 26, 2021

Minor check for nitrogen tire pressure. Took me right away, done while I waited. Offered wash. Fast service. More

by TIMPAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Dec 28, 2021 -

MINI of Ramsey responded

Thank you for this short and sweet review! We are pleased to know our team was able to check your tire pressure and complete your car wash in a timely manner. Please don't hesitate to stop by in the future, we are here to help!

December 26, 2021

Great service. They kept me informed of status of my car and it was returned as promised. More

by NORMA.AYALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

MINI of Ramsey responded

Hi Norma, thank you for choosing MINI of Ramsey for your vehicles service. It was our pleasure to have provided you with an informative and accommodating experience and we look forward to you next visit with us.

December 26, 2021

The absolute best in customer service. Ryan Patti always goes above and beyond to take care of me. More

by biff1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Dec 28, 2021 -

MINI of Ramsey responded

Hi Biff, we are happy to hear our team member, Ryan, has continued to provide you with excellent customer care during your service visits! The MINI of Ramsey team would like to thank you for this great review and we look forward to your next service.

December 23, 2021

Great, fast service and clear communication. The car was ready in time and I didn’t have to wait long for pick up. More

by moonsun.kang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

MINI of Ramsey responded

Hi, it is great to hear you received clear communication from our team and they were able to provide fast service. We look forward to seeing you again at your next service!

December 22, 2021

Very clean , staffs are great, they will explain very well the do’s and don’t of your vehicle. Honest quotation More

by shirley_b_apelado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

MINI of Ramsey responded

Hi Shirley, it is wonderful to see you had a great experience with our team. We look forward to seeing you again!

December 22, 2021

Mini of Ramsey’s service and sales department are phenomenal They are always eager to help with any questions or service needs, always go the extra mile for their customers and they have a very con More

by STEVIELYN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Dec 23, 2021 -

MINI of Ramsey responded

Hi Stevie, we are pleased our service and sales department were phenomenal to work with and went the extra mile for you. Come see us again!

December 22, 2021

Great customer service, very convenient. Dan in the service department was very helpful in helping me schedule a shuttle service while my MINI was being serviced. More

by jean.nshuti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

MINI of Ramsey responded

Hi Jean, it is great to hear Dan was very helpful during your MINI service. We strive to offer great customer service and glad you received that. Enjoy the holidays and we will see again in the future!

December 22, 2021

Great group of people. Jason was thorough in explaining the issue. I got to see for myself what the problem was when they had the car up on the.blocks. Very communicative and efficient. More

by MICHELLE.M.FIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Dec 23, 2021 -

MINI of Ramsey responded

Hi Michelle, it is great news knowing Jason and the team were thorough with you during your recent visit. We look forward to working with you again!

December 21, 2021

We live far away. Yet we come to Ramsey because of the great courteous and accommodating service. More

by SIRINTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

MINI of Ramsey responded

Thank you for making the trip to MINI of Ramsey for all your vehicles needs! Our team is honored to have earned your business and we look forward to providing you with quality care for years to come. Happy Holidays from the MINI of Ramsey team!

December 21, 2021

This dealership offers consistent excellent service and amenities. It is a pleasure to visit mini of ramsey More

by Tim.holt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Dec 22, 2021 -

MINI of Ramsey responded

Hi Tim, it is a pleasure having you as our customer! The feedback you have shared here is greatly appreciated and we look forward to seeing you at your next service. Happy holidays from the MINI of Ramsey team!

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