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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,055 Reviews
Call Service Center (201) 760-5000

2,055 Reviews of MINI of Ramsey - Service Center

Sort by
December 20, 2021

Very easy and effortless service appointment on my part. Friendly advisors. Easy to schedule and excellent communication. Thank you! More

by Triumph675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Dec 22, 2021 -

MINI of Ramsey responded

Hello, we are delighted to hear your service appointment was easy to schedule and that our team communicated with you well throughout the process. The MINI of Ramsey team looks forward to providing you and your with excellent service for years to come. In the meantime, we'd like to wish you Happy holidays!

December 20, 2021

Ryan is a big reason why I gave the store 5 stars. He’s smart, savvy and always willing to help. The team is dedicated to client satisfaction and as someone who is in the business, I can confidently say th More

by Thomasfleming1175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Dec 28, 2021 -

MINI of Ramsey responded

Hi Thomas, thank you for this shout out of our team member, Ryan! It is a pleasure to know he has provided you with such a high level of customer service. The MINI of Ramsey team is always here and willing to help, please feel free to reach out any time!

December 20, 2021

The best service I have ever experience! Please give Ryan a raise. I always look forward to going to this dealership/service location. Thank you. More

by evgurliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Jessica Waite
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Dec 22, 2021 -

MINI of Ramsey responded

It is a pleasure to know our team recently provided you with the best service visit you have experienced yet. We too look forward to receiving your business and truly appreciate you taking the time to show your appreciation of our team. Until next time, we wish you a happy holiday season!

December 20, 2021

The staff is very friendly and easy to work with. Any question I've asked, I've received a timely response. More

by rizred78
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

MINI of Ramsey responded

Hello, we are thrilled to receive this feedback, as providing our customers with adequate communication throughout their experience is always something we aim to achieve. If any future service needs should arise, please don't hesitate to reach out to MINI of Ramsey.

December 20, 2021

The staff at mini Ramsey are very professional and work with your budget. The service department is very knowledgeable and do great service. More

by ORTIZJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

MINI of Ramsey responded

Hello, We are happy to have worked with your budget in order to get your vehicle the maintenance it needed. We truly appreciate you taking the time to share these kinds words for our service team and look forward to your next visit. Until then, enjoy the road ahead!

December 18, 2021

The people at the dealership are very nice very professional and punctual. I’m very satisfied with their service. More

by cbravo1250
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

MINI of Ramsey responded

Hello, it is a pleasure to know you are satisfied with the level of service provided to you by our team. Your kind words and the business you have given us are greatly appreciated. Please don't hesitate to reach out to MINI of Ramsey in the future.

Dec 29, 2021 -

cbravo1250 responded

Thank you I will. C Bravo.

December 17, 2021

This was a follow up to address a problem following an oil change. The service team immediately made room in the schedule and resolved the issue to my satisfaction. More

by lennoxt1nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

MINI of Ramsey responded

Hi Lennox, we would like to apologize again for your original experience. We truly appreciate you giving us the opportunity to resolve the issue. Please don't hesitate to reach out in the future, MINI of Ramsey is here to help.

December 17, 2021

Friendly staff at Mini in Ramsey. Outstanding job as always especially Jason. Keep up the good work! More

by borischavez76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

MINI of Ramsey responded

Thank you for this kind review, Boris! Jason and the rest of our team are happy to have served you so well. Until your next visit, drive safe.

December 17, 2021

I’ve been their customer for at least 20 years leasing a new mini countryman the service has excellent ratings my go to person is Ruby who is more gracious to everyone I love the service they help me whenev More

by HAIRHUB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Dec 17, 2021 -

MINI of Ramsey responded

Thank you for 20 years of loyalty to MINI of Ramsey for both sales and service! Our team is pleased to know you feel you can always reach out to us for assistance and we look forward to providing you with excellent customer service for many more years to come. Happy holidays!

December 17, 2021

The reception super friendly guy , and the text message and the video of the car is great More

by hkgnyc611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

MINI of Ramsey responded

Thanks for visiting us for your vehicles service. Our team is happy to have provided you with updates throughout the process and we hope you will return to MINI of Ramsey for future maintenance. In the meantime, we wish you and your family happy holidays!

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