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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews
Call Service Center (201) 760-5000

2,049 Reviews of MINI of Ramsey - Service Center

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December 17, 2021

The reception super friendly guy , and the text message and the video of the car is great More

by hkgnyc611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

MINI of Ramsey responded

Thanks for visiting us for your vehicles service. Our team is happy to have provided you with updates throughout the process and we hope you will return to MINI of Ramsey for future maintenance. In the meantime, we wish you and your family happy holidays!

December 17, 2021

I’ve been their customer for at least 20 years leasing a new mini countryman the service has excellent ratings my go to person is Ruby who is more gracious to everyone I love the service they help me whenev More

by HAIRHUB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Dec 17, 2021 -

MINI of Ramsey responded

Thank you for 20 years of loyalty to MINI of Ramsey for both sales and service! Our team is pleased to know you feel you can always reach out to us for assistance and we look forward to providing you with excellent customer service for many more years to come. Happy holidays!

December 17, 2021

This was a follow up to address a problem following an oil change. The service team immediately made room in the schedule and resolved the issue to my satisfaction. More

by lennoxt1nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

MINI of Ramsey responded

Hi Lennox, we would like to apologize again for your original experience. We truly appreciate you giving us the opportunity to resolve the issue. Please don't hesitate to reach out in the future, MINI of Ramsey is here to help.

December 17, 2021

Friendly staff at Mini in Ramsey. Outstanding job as always especially Jason. Keep up the good work! More

by borischavez76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

MINI of Ramsey responded

Thank you for this kind review, Boris! Jason and the rest of our team are happy to have served you so well. Until your next visit, drive safe.

December 16, 2021

They have courteous and knowledgeable staff. It also has a comfortable waiting area. Woo hoo More

by JINXTASTIC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey to service your vehicle! We are pleased to know you found our waiting area to be comfortable and our team looks forward to having the opportunity to provide you with more excellent service during your next visit.

December 16, 2021

Daniel was exceptional and so helpful in explaining to us the issue with our vehicle. We felt completely supported and are grateful for the services provided. More

by DVENTURA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

MINI of Ramsey responded

Hello, our team member, Daniel, is happy to have supported you and your Mini during your recent service experience, and we too are grateful to have had the opportunity to assist you. Until next time, drive safe!

December 16, 2021

I am very pleased with the service I receive at the dealership. I have gone elsewhere once only for an oil change and it was a disaster! Never will I go anywhere else but Mini of Ramsey! Waited less th More

by Clo777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Dec 17, 2021 -

MINI of Ramsey responded

Hi Clo, thank you for this positive feedback! We are thrilled to know our team has earned your business, and we look forward to continuing to provide you with prompt and efficient service visits.

December 16, 2021

Courteous and pleasant and very attentive to your needs in answering questions and giving information More

by DSTINSON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

MINI of Ramsey responded

Thank you for these kind comments about our service team! We are thrilled to know you were provided with courteous and attentive service. Until your next visit, enjoy the road ahead!

December 15, 2021

Another great visit. Ryan was terrific and I am always treated as a valuable customer. The service was efficient and the waiting room comfortable and the coffee great More

by Donna Chlopak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby, Ryan Patti
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Dec 15, 2021 -

MINI of Ramsey responded

Thank you for this kind review, Donna. We are pleased to know you enjoyed your short wait in our lobby while our service team performed the necessary maintenance on your vehicle. The MINI of Ramsey team looks forward to your next visit!

December 15, 2021

Excellent as always! Appt. scheduled quickly and we did not have to wait once we got there. More

by fudgiemonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

MINI of Ramsey responded

Thank you for scheduling an appointment with our service department! We are pleased to know your visit was prompt and efficient, and we hope to have you back for any future maintenance needs.

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