MINI of St Louis

Mini of St. Louis is one of the best dealerships the staff there are very professional and efficient I would always choose Mini & Mini of St. Louis Louis is one of the best dealerships the staff there are very professional and efficient I would always choose Mini & Mini of St. Louis More

The staff are very friendly, the service was done quickly, and there is free coffee and snacks! quickly, and there is free coffee and snacks! More

I received WAY better service at my Hyundai dealership on a vehicle that cost half as much. My brand new Cooper had an issue with the paint being foggy on the driver’s door, there was a scratch on the dashbo a vehicle that cost half as much. My brand new Cooper had an issue with the paint being foggy on the driver’s door, there was a scratch on the dashboard and the digital panel on the driver’s side has weird spots on it. I asked. Never resolved. Never called back. One of the seatbelt buckles in the back is pretty much unusable - I’m told deal with it, nothing to be done. I’ll talk to someone and call you. No call. And when I bring my car in for service, the front floor mats get vacuumed. That’s it. Not the floor. Not the rear floor mats. I suppose I was spoiled. Hyundai not only vacuumed ALL of the mats, but the car too…AND ran my car through the car wash. Who just vacuums the front floor mats??? That’s not a service, it’s just tacky. Additionally, they recommended having my tires/brakes replaced at 25,000 miles…and since I didn’t replace the tires at my last visit when they recommended it, I agreed. Only after to realize that’s insane! I have 25,000 miles on the car and there was 4mm+ on the tires…and they advised replacing them at my last oil change, when I had significantly less miles on them! Apparently it only takes $1,000 for me to realize I’m an idiot and they will likely recommend new tires, new brakes and new windshield wipers at every visit. Lesson learned. Moving forward I will do better research before agreeing to anything, or just find somewhere else to service my vehicle where perhaps my ignorance and trust will not be quite so taken advantage of. Do better. More

Such an amazing experience, it definitely set the tone for future interactions. Everyone was stellar! for future interactions. Everyone was stellar! More

Great service at Mini St. Louis! My battery was dead and the dealer must replace it with newer cars. Thankfully it was under warranty - and Mini gave me a loaner car with litt Louis! My battery was dead and the dealer must replace it with newer cars. Thankfully it was under warranty - and Mini gave me a loaner car with little notice. I love my Mini and the service I receive at Mini St. Louis! More

In and out. They always make it easy. Great service department. Would recommend. Nice staff. They always make it easy. Great service department. Would recommend. Nice staff. More

Mini of St Louis was great! They worked me in as I was passing through and had a dead battery. The staff was kind and courteous. Snacks and a lounge were available. They worked me in as I was passing through and had a dead battery. The staff was kind and courteous. Snacks and a lounge were available. More

I couldn’t be more impressed with the service I received at Mini St Louis. I traveled across the country from Las Vegas and before arriving here my ventilation stopped working. I went to the service de at Mini St Louis. I traveled across the country from Las Vegas and before arriving here my ventilation stopped working. I went to the service department first thing in the morning and met Steve, a service manager. He was incredibly helpful and worked my car into the service schedule. In a matter of hours my car was fixed and we were ready to continue on our trip. The team had come through for us and I can’t be more appreciative. The entire team was friendly and courteous, an absolute fantastic experience when we were really in need. Thanks again to the team and I would give them all the highest possible rating. Unlike my local dealer at home this team made me proud to be a mini owner. I highly recommend St Louis Mini, so much so I’ll buy my next Mini from this dealer to support their business and customer focused approach. More

Very friendly and helpful. Explained everything and how long it would take. Gave us a loaner car and told us to enjoy ourselves and even gave us lunch spot recommendations. Explained everything and how long it would take. Gave us a loaner car and told us to enjoy ourselves and even gave us lunch spot recommendations. More

Dianna treated very well. Very personable and knowledgeable about the cars features. Between , her and Mike (finance). I didn’t feel pressured. Very personable and knowledgeable about the cars features. Between , her and Mike (finance). I didn’t feel pressured. More