Dealership Experience
1 yr, 11 mos
221 Reviews
Write a Review221 Reviews of Erica Wells
October 01, 2026
The folks are professional, kind and excellent at their job. I highly recommend this dealership. The overall experience is wonderful! job. I highly recommend this dealership. The overall experience is wonderful! More
Other Employees Tagged: Carrie Brown, Steve Pfeiffer
September 22, 2026
They are VERY understanding, helpful, informative, and awesome. They explained everything to me, they had a video of the mechanic explaining what they'd found and what they were going to fix. They gave me awesome. They explained everything to me, they had a video of the mechanic explaining what they'd found and what they were going to fix. They gave me an accurate estimate that included all the information for me. They even worked on getting a special part ordered to fix my older vehicle. They gave me the same time and attention as they gave to the people who had newer vehicles there to be repaired. The waiting area is nice and comfortable. The coffee maker is excellent and they have energy and snack bars available as well as water for you while you wait. They even had two cubicles that had charging available and are good for if you need to use your laptop or other devices while you wait. They are a nice dealer and repairs shop. More
September 18, 2026
I trust my mini to get the best care at this dealer. The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when wo The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when working with the service staff, the seats are attractive but too narrow. A small issue for an otherwise stellar experience. More
Other Employees Tagged: Carrie Brown, Steve Pfeiffer
September 11, 2026
So easy to work with and they understood my concerns and issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the issues with my car and fixing it. I can't say enough about Mini of xx. Louis and the work they perform and the kindness they share. More
Other Employees Tagged: Steve Pfeiffer
September 09, 2026
Excellent staff and friendly service. I can count on honest suggestions and timely communication. It makes owning my Mini more fun knowing that they are there to support me. I can count on honest suggestions and timely communication. It makes owning my Mini more fun knowing that they are there to support me. More
September 04, 2026
From the sale and service and communication this dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything More
Other Employees Tagged: Steve Pfeiffer
August 27, 2026
Excellent service, explanation and video good bedside manner, courtesy car for your conscience and competitive pricing manner, courtesy car for your conscience and competitive pricing More
Other Employees Tagged: Steve Pfeiffer
August 26, 2026
MINI of xx. Louis provides outstanding quality and service. I've yet to have a poor experience there. Louis provides outstanding quality and service. I've yet to have a poor experience there. More
Other Employees Tagged: Carrie Brown, Sam Hall, Steve Pfeiffer
August 25, 2026
There's service lady was very nice. The price that they wanted to charge me. To repair my 2014 min cooper was $9000 to put a differential. In my 2014, Mini Cooper was absolutely crazy. The price that they wanted to charge me. To repair my 2014 min cooper was $9000 to put a differential. In my 2014, Mini Cooper was absolutely crazy. More

