Erica Wells

Scott, Spencer, and Erica were all fabulous to work with. Professional, honest, timely, and communicative people. Loved my first experience with Mini of St. Louis! Professional, honest, timely, and communicative people. Loved my first experience with Mini of St. Louis! More

Report | Print

I had to get into another mini because the customer service is always Fantastic. The other dealerships cannot compare to this type service! service is always Fantastic. The other dealerships cannot compare to this type service! More

Report | Print

You cannot get better service at any other dealership. ..I have had 4 mini's! ..I have had 4 mini's! More

Report | Print

You cannot get better service at any other dealership. ..I have had 4 mini's! ..I have had 4 mini's! More

Report | Print

The service was informative, friendly, and precise. The technicians were very knowledgeable about the mini. The technicians were very knowledgeable about the mini. More

Report | Print

The people here are always courteous and very informative. Best place if you need service. informative. Best place if you need service. More

Report | Print

Excellent service, especially Erica. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. More

Report | Print

Mini of St. Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a loaner, but Erica made it happen. I was out running errands when I received a text around 11am from my technician letting me know the crank seal had been replaced and brakes and other things looked good. A few minutes later I received a call from Erica letting me know my car was ready for pickup. Great customer service. I love Mini of St. Louis!! More

Report | Print

I appreciated that they look over my mini even though I was there to get a new fob was there to get a new fob More

Report | Print

I had great experience during this recent visit. I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car woul I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car would be ready by the end of the day the next day. Because of this, they dealt with the issue I originally made an appointment for (drying out the car interior due to moisture getting into it due to me accidentally keeping my moon roof open overnight and a storm rolling through the following morning) for no charge! I really appreciated that. They did finish the job the next day but quicker than expected. I also appreciated having a loaner while the work was being done which gave me a chance to drive one of the new Minis! More

Report | Print