Erica Wells

Purchased my Mini countryman from them in 2019 and appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle More

Report | Print

Outstanding. I broke down and was towed in and they worked quickly to get me on the road again. I broke down and was towed in and they worked quickly to get me on the road again. More

Report | Print

My entire experience from check-in to pick up was wonderful. I have a 20 year-old convertible and they did not just look for things to find wrong with my car. They had very few items to repair which wonderful. I have a 20 year-old convertible and they did not just look for things to find wrong with my car. They had very few items to repair which was a relief. More

Report | Print

Scott, Spencer, and Erica were all fabulous to work with. Professional, honest, timely, and communicative people. Loved my first experience with Mini of St. Louis! Professional, honest, timely, and communicative people. Loved my first experience with Mini of St. Louis! More

Report | Print

I had to get into another mini because the customer service is always Fantastic. The other dealerships cannot compare to this type service! service is always Fantastic. The other dealerships cannot compare to this type service! More

Report | Print

You cannot get better service at any other dealership. ..I have had 4 mini's! ..I have had 4 mini's! More

Report | Print

The service was informative, friendly, and precise. The technicians were very knowledgeable about the mini. The technicians were very knowledgeable about the mini. More

Report | Print

The people here are always courteous and very informative. Best place if you need service. informative. Best place if you need service. More

Report | Print

Excellent service, especially Erica. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. More

Report | Print

Mini of St. Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a loaner, but Erica made it happen. I was out running errands when I received a text around 11am from my technician letting me know the crank seal had been replaced and brakes and other things looked good. A few minutes later I received a call from Erica letting me know my car was ready for pickup. Great customer service. I love Mini of St. Louis!! More

Report | Print