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MINI of St Louis - Service Center

Maplewood, MO

4.9
903 Reviews

903 Reviews of MINI of St Louis - Service Center

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January 09, 2025

All the people I interfaced with were respectful, and the mechanic was honest and helpful. The work done on my car was well done, not horribly over priced, and essential. I will likely come back! More

by ozstizqfxiarfugfwz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Dan
January 04, 2025

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
January 02, 2025

Today I needed an emissions check to get re-registration for my vehicle my mini Cooper I did not have an appointment, but I pulled into the service window and within minutes they were assisting me in my nee More

by kathadionne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

kathadionne responded

Thank you very much for excellent service!

Jan 02, 2025 -

kathadionne responded

Thanks so much for excellent customer service today for my mini Cooper!

December 30, 2024

Wonderful experience at this dealership . I had my countryman serviced and not only did they take great care of my countryman …I felt important and taken care of. Thank you for exceptional se More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the wonderful review, Laurie! We appreciate the opportunity and look forward to taking care of your future needs as well:)

December 30, 2024

They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have More

by feliciap06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service visit! We appreciate it very much and Happy New Year:)

December 28, 2024

Great customer service. Steven Pfeiffer was very courteous and explained everything in detail for me to understand. The repair took a little longer than expected due to wa More

by calrdl1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of St Louis responded

Thank you so much for the 5-star review and recommendation, Christel! We are happy that you enjoyed the loaner and the tech video. Let us know how we can help in the future, take care, and happy new year!

December 27, 2024

Everyone I worked with. There was very kind and helpful and answered all my questions More

by enjayp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy to be of service, we'll see you next time:)

December 23, 2024

Great service. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. More

by emgoldenhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica was a great service agent as well.
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the 5-star review regarding your recent Service visit. We appreciate it very much and we hope you enjoy your 2024 MINI S convertible for many, many years to come!

December 23, 2024

Every experience at St. Louis Mini has been unique and wonderful! Top not quality service, along with welcoming approachable staff in every department. Good stuff there St More

by hanebrink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of St Louis responded

Thank you so much for this 5-star review, you made our Holidays more bright!

December 22, 2024

First time at dealership. Very professional and very good service. Everyone was so friendly I would definitely be back would recommend them to anyone who has a mini Cooper lov More

by Styleyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Wells
Jan 27, 2025 -

MINI of St Louis responded

Thank you so much for those kind words and recommendation. It means the world to us:)

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