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MINI of St Louis - Service Center

Maplewood, MO

4.9
903 Reviews
Call Service Center (314) 644-6464

903 Reviews of MINI of St Louis - Service Center

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December 18, 2024

I love this dealership. This has been the best car buying/service experience I've ever had! More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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Dec 21, 2024 -

MINI of St Louis responded

Thank you for this lovely review! We love you too:)

December 17, 2024

2nd time we have scheduled an appointment at 7 am to find out late in the day have not even looked at it. From my perspective you are over committing leaving me in a lurch. Don’t schedule what you can’t deli More

by Wmrbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Pfeiffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

MINI of St Louis responded

Thank you for letting us know. We will certainly work on doing this better in the future. We have been extremely busy with customers getting ready for holiday travels and apologize for your inconvenience.

December 16, 2024

Very pleasant group of people who seem genuinely interested in insuring you visit to their dealership is a comfortable event. More

by rcflyer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

MINI of St Louis responded

Thank you for your great 5-star review regarding your recent Service Visit. We appreciate your business and wish you a very safe and happy holiday season:)

December 13, 2024

This is my third MINI and the service has always been outstanding! The team goes above and beyond to take care of my car and make sure I have had a positive experience. More

by LMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

MINI of St Louis responded

Thank you for your 5-star review regarding your recent Service Visit. We appreciate the opportunity to take care of your MINI! Have a wonderful holiday season:)

December 11, 2024

Great service and support. Never tries to over sell. Courteous, timely, and expert services. Thank you. More

by Deann.farr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

MINI of St Louis responded

Thank you, Deann, we appreciate the kind review! Have a wonderful holiday season:)

December 10, 2024

Great Service- Erica was great. If you could only be closer to St. Charles, MO! More

by cbrownkwmo.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Dec 10, 2024 -

MINI of St Louis responded

Thank you for this 5-star review for Erica! She is new to us and we hope this is the beginning of a great new MINI relationship!

December 10, 2024

Easy experience to have recall accomplished in least possible inconvenience staff very professional and fully ready to assist me. More

by jack_tolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great review, Jack!

December 10, 2024

Service department was very kind getting me in quickly on short notice for yearly oil change More

by tracydaigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Dec 10, 2024 -

MINI of St Louis responded

Thank you for the nice review, Tracy! We appreciate that:)

December 09, 2024

I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. More

by Rasmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
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Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great review and recommendation regarding your recent service appointment! We appreciate you very much:)

December 09, 2024

I have always got good service and courtesy from the staff and technicians. Been going there since 2016. More

by coalman.cymro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
Report | Print
Dec 10, 2024 -

MINI of St Louis responded

Thank you so much for the 5-star review! We appreciate your loyalty over these many years:)

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