MINI of St Louis - Service Center

The video from the mechanic explaining what needed to be repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I w repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I was not aware of. More

While it took a while to get an appt, the service was fast and efficient. And i always appreciate the interior vacuuming that is thrown in! fast and efficient. And i always appreciate the interior vacuuming that is thrown in! More

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! Service was completed timely with video update from technician. Car wash after was a nice touch! More

Mini of St. Louis took great care of our car, and of us. Thanks for the great service! Louis took great care of our car, and of us. Thanks for the great service! More

Pleasant, communicative, and helpful. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. More

Everything was easy, smooth, and manageable. Steve broke it down in a way that felt easy to wrap my head around. Steve broke it down in a way that felt easy to wrap my head around. More

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, but only ten minute drive to glass company. At check in I confirmed that a recalibration would be done. I also asked for winter floor mats, she wrote it on the ticket, also asked for the same at the time we bought the mini, they were to be ordered. Never happened. More

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great customer service! More

Staff are responsive and pleasant. The facility is immaculate and if you must wait, there is coffee, water or snacks if you need them. Communication is excellent. The facility is immaculate and if you must wait, there is coffee, water or snacks if you need them. Communication is excellent. More

They are very welcoming, very intelligent. They listen.. I've never had a problem here. I always feel comfortable never as if they're just taking my money and doing nothing. I never feel lik They listen.. I've never had a problem here. I always feel comfortable never as if they're just taking my money and doing nothing. I never feel like I've been taken advantage of. It's very clean also. I actually love coming here. Although.. my husband tells me to stop because I always want a new mini when I do.. lol. I've taken all my minis here and this is my 4 th💜💜💜 More