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MINI of St Louis - Service Center

Maplewood, MO

4.9
962 Reviews

962 Reviews of MINI of St Louis - Service Center

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January 17, 2025

The mini needed two new run flat tires. We got them while I waited. Waited in the side room while Fox infotainment droned on. More

by Paul Golumbek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

by Hayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I had a great experience with service on my 2009 mini lately. Very professional and competent. Lots of relevant info, including video, on problems found and cost of repairs More

by rvtompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Mini was a great place with amazing people that went over any questions that I had! More

by kileyg418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

They got me in emergently for a new battery even though I had an appointment later in the week for an oil change and brake fluid, they were able to replace my battery, change my oil and knock out the brake f More

by Lelle31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
January 14, 2025

We’ve been using MINI of St Louis since 2009! They are top notch! Many times we’ve needed a loaner car, which is so helpful. Bill H. in sales has been great to deal with, along with Carrie B. In More

by MOJO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Harada
January 13, 2025

I am consistently pleased with MINI STL customer service. They exceed my expectations with every visit - and I know I can trust their recommendations. More

by jillh38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

It’s always a pleasure visiting the service department. They go above and beyond to explain things and make sure you have what you need while waiting. I appreciate the reminders for work needed and I app More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

All the people I interfaced with were respectful, and the mechanic was honest and helpful. The work done on my car was well done, not horribly over priced, and essential. I will likely come back! More

by ozstizqfxiarfugfwz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Dan
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