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MINI of St Louis - Service Center

Maplewood, MO

4.9
913 Reviews

913 Reviews of MINI of St Louis - Service Center

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June 18, 2025

The service department is the best I’ve ever dealt with. The whole team is efficient, friendly, and professional! More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality. More

by mrwillis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

mrwillis89 responded

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality.

June 18, 2025

On time, great communication, nice lounge, and loved the video of the car review. Nice personal attention. More

by lynnlenker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

MINI STL is the best ever! Always treated like you’re the only customer along with GREAT service makes for an excellent dealership. Highly recommend! More

by Barb&Mini-Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

My service advisor was responsive and kept me updated on the status of my car. Surprisingly, the repair was completed before the initial estimated date I was given. The loaner car that the dealership gave m More

by Liuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty (sorry, do not know the last name), Brian Jernigan
June 13, 2025

The MiniStL service team was professional, knowledgeable and friendly. They gave me a sense of caring in terms of their attention to my car's needs. More

by The Real Diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Courteous and very friendly staff from intake to being on our way to drive home. Services to be performed along with charges. Very smooth process. Very pleased with all aspects of visit to service department More

by ehunigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

ehunigan responded

I heartily recommend this dealership. They care!

June 11, 2025

Thank you so much it runs like a new car. you are amazing ,wish you were closer More

by Carolyn Hashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

They are on time, very nice and easy to work with, comfortable waiting room and they washed my car. More

by sharonallbritten
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Got us in without an appointment as we needed the car functioning for a trip More

by Meemeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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