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MINI of St Louis - Service Center

Maplewood, MO

4.9
883 Reviews

883 Reviews of MINI of St Louis - Service Center

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May 08, 2025

Everyone was very pleasant and helpful! The waiting area was very nice with snacks and coffee, nice touch. My vehicle was serviced quickly and my car was washed, great job! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high More

by Jhannon2249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The customer service was exceptional and the quality of service was efficient. Great communication and attention to detail. More

by cbutler1869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Prompt and courteous service when greeted. My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to More

by Jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Took my car in for scheduled service. Everyone was exceptionally kind and helpful. They had me back on the road quickly! More

by Viola08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

From start to finish, my experience with service was friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! More

by kprieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
April 28, 2025

Mini of St. Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks More

by jvpdrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Attentive service representative Keep me updated timely and took the time to keep me updated with my options. More

by jblock1956
Recommend Dealer
Yes
Employees Worked With
Not sure of name
April 25, 2025

Great service , the technician sent me a video of what he was doing and how things looked . Very impressive . Quick service also . More

by jlsdds53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out person
April 25, 2025

I’ve always had a good experience getting my car serviced. Everyone is friendly and attentive. More

by kmcdevitt18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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