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MINI of St Louis - Service Center

Maplewood, MO

4.9
940 Reviews

940 Reviews of MINI of St Louis - Service Center

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August 02, 2025

Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Scott Thompson is the very best. He explains the issue in detail and in layman’s terms. He is accessible and quite knowledgeable. Mini is lucky to have him. I have dealt with oth More

by 2010 Mini Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Responsive, professional, service that keeps you informed regarding actin’s needed and costs throughout the process of service. More

by Wfpotter17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Extremely friendly and helpful staff. Excellent service department. They even asked me if I wanted my car washed when I picked it up from service. More

by mixmellor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

My whole experience was great . Steve my service guy was amazing the whole process and worked with me More

by Taelormayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Fantastic customer service. Traveling through the state with Mini issues. They took me in right away and fixed my issues promptly. What a fantastic dealership !! More

by Jan Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Harada
July 25, 2025

Great service and awesome customer service! Nice decor as well if you want to wait More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Every time I have to visit Mini of St Louis it’s always very respectful and I feel comfortable talking to each staff. Always greeted with and handshake or smile. The staff they have working there are amazi More

by Jeph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Appreciate that appointments start on time, and that there are dedicated cubicles to work remotely while you’re waiting. More

by KDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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