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MINI of St Louis - Service Center

Maplewood, MO

4.9
946 Reviews

946 Reviews of MINI of St Louis - Service Center

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July 15, 2025

This dealership is very professional and trustworthy. The maintenance on my Mini has been superb. The are very professional and reliable. More

by Sshillito7621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Very professional, courteous and thorough in understanding your concerns and in explaining everything. They also make great recommendations on preventive maintenance, needed maintenance and h More

by russ2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Very nice people, very expensive. I don’t have a total of fifteen words to say. More

by Timnoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family. More

by steve.shelton73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

From the moment you drive your car into the service bay, until you pick up your car, you can count on professionalism and courtesy by all the Mini staff. More

by Lisa Marsh
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

The dealer did not even wash my car after it was serviced and they also did not refill my windshield washer fluid when the service indicator light was on the dash. The work that was performed was good just e More

by Adam.brentano503
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

It was a great experience from setting up the appointment to pick up. I was really impressed with the video of the inspection showing the problems with the car. I wish the dealers for my other vehicles were More

by rondaugherty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Erica the service associate is a true professional. She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive More

by Lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
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