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MINI of St Louis - Service Center

Maplewood, MO

4.9
961 Reviews
Call Service Center (314) 644-6464

961 Reviews of MINI of St Louis - Service Center

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July 22, 2025

Appreciate that appointments start on time, and that there are dedicated cubicles to work remotely while you’re waiting. More

by KDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We’re glad you appreciate the on-time appointments and our workspace setup. It’s important to us that your visit is both efficient and comfortable!

July 21, 2025

The service coordinator was excellent and the support staff are very service oriented. It is always a good experience there! More

by Tomkempker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are glad that you always have a good experience during your visits. We look forward seeing you next time! :)

July 18, 2025

Unprecedented service. I will come here again and again anytime I need something for my Mini! More

by cburkleygordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled that we always provide a great experience for you and your MINI. We hope to keep your MINI running for many more miles. :)

July 16, 2025

Everyone at this dealership is so easy to work with. They are understanding and nice and always willing to go the extra mile. More

by Ashley B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the great review! We are incredibly happy to always go the extra mile to make sure everyone is well taken care of, and their MINI! We look forward to providing the same experience during your next visit. :)

July 16, 2025

I can always count on Mini of St. Louis to provide great service. They had my regular service done within the same day. More

by Alchemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are glad that we were happy to get you in and out quickly! We appreciate your trust and loyalty and can't wait to welcome you back next time!

July 15, 2025

Very professional, courteous and thorough in understanding your concerns and in explaining everything. They also make great recommendations on preventive maintenance, needed maintenance and h More

by russ2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

MINI of St Louis responded

Thank you for your thoughtful review! We’re so glad our team could listen carefully, explain everything clearly, and provide helpful recommendations. We truly appreciate your trust and look forward to keeping your MINI running at its best!

July 15, 2025

This dealership is very professional and trustworthy. The maintenance on my Mini has been superb. The are very professional and reliable. More

by Sshillito7621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

MINI of St Louis responded

Thank you for your kind words! We’re so glad to know you’ve found our team professional, reliable, and dedicated to keeping your MINI in top shape! :)

July 09, 2025

Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

MINI of St Louis responded

Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)

July 09, 2025

Very nice people, very expensive. I don’t have a total of fifteen words to say. More

by Timnoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

MINI of St Louis responded

Thank you for your feedback. We are pleased that you have a good experience. We understand that service costs can feel high, and we always strive to provide the best value through expert care and transparency. We truly appreciate you choosing MINI of St. Louis.

July 02, 2025

Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family. More

by steve.shelton73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the kind words! We love hearing that you feel like part of the MINI family every time you visit, because you are! We look forward to welcoming you back soon. :)

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