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MINI of St Louis - Service Center

Maplewood, MO

4.9
870 Reviews

870 Reviews of MINI of St Louis - Service Center

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February 14, 2025

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! More

by John L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jernigan
February 13, 2025

Mini of St. Louis took great care of our car, and of us. Thanks for the great service! More

by ToyotaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Pleasant, communicative, and helpful. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Everything was easy, smooth, and manageable. Steve broke it down in a way that felt easy to wrap my head around. More

by cady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust More

by Sswin85027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Staff are responsive and pleasant. The facility is immaculate and if you must wait, there is coffee, water or snacks if you need them. Communication is excellent. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

They are very welcoming, very intelligent. They listen.. I've never had a problem here. I always feel comfortable never as if they're just taking my money and doing nothing. I never feel lik More

by butter1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir More

by fugue-crews4w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

The washer fluid leak that had been there since the time of purchase took a long time to get checked due to various reasons, but I really appreciate your help in addressing it. More

by skyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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