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MINI of St Louis - Service Center

Maplewood, MO

4.9
884 Reviews

884 Reviews of MINI of St Louis - Service Center

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March 05, 2025

Always great service and attention to details. Friendly staff and fairly transparent operation and explanation of recommended services. More

by brdgwrk
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Very friendly and accommodating They explained all issues with my car. Even though I didn’t buy the car at this dealership, they treated me very well. More

by ronjharp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I've interacted with MINI of STL's service department for five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is s More

by Jasonbarton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

The customer service was top notch. I felt very comfortable with the entire process. I especially thought the video from the service provider was very helpful. More

by Tsibbs321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

First time here and everything went great. The representatives were friendly and listened to the issues. The work took less time than I expected and I was on my way in a reasonable time frame. More

by heatherm81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

I love the MINI of St Louis dealership. Anytime I need or want service There are available without much delay. The staff is delightful. And my car is always clean afterwards, which is an ad More

by Nancy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Great customer service. He said it would be about an hour, it was an hour exactly. The location is great, easy to get to. More

by mallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Solid service, good communication throughout the process. Friendly staff and very modern facilities. Very professional More

by mgslime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Friendly and knowledgeable! Fixed everything and found some other things to help me keep 'Timini' on the road! Thanks More

by timkaiser45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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