MINI of St Louis - Service Center

We own two MiniCoopers. They are excellent cars. Unfortunately, my wife's Mini suffered a catastrophic engine failure requiring a new engine under warranty. I cannt complain about any of the service Unfortunately, my wife's Mini suffered a catastrophic engine failure requiring a new engine under warranty. I cannt complain about any of the service, both Reliable BMW in Springfield and Mini of St Louis dealt with our problem in a professional. Dave who works at Mini of St Louis was especially helpful in arranging the pick up and return of the car. He kept me informed and went out of his way to make things right. I recommend them and appreciate their service... And we have a small snow storm here as a complicating factor. Thanks to Mini, best car I have ever had. More

Mark E was fantastic when we bought our 4th MINI (Roadster) last January! Rick & Dave in service are the best. We own a 08 Clubman also & the service on it has been super. Kudos to MINI of St Louis. (Roadster) last January! Rick & Dave in service are the best. We own a 08 Clubman also & the service on it has been super. Kudos to MINI of St Louis. Keep up the good work! More

Rick has been wonderful to work with each and every time I have had to bring my MINI in for routine service. I recommend anyone that needs service to check out MINI of St. LOUIS I have had to bring my MINI in for routine service. I recommend anyone that needs service to check out MINI of St. LOUIS More

I brought my MINI in for some routine maintenance work. The guys in the Service department are always so friendly. They knew why I was there and even reminded me of future maintenance work I would need to The guys in the Service department are always so friendly. They knew why I was there and even reminded me of future maintenance work I would need to have done. I want to keep my MINI in tip top shape. I met the Service Manager Todd. He told me if I had any questions I could contact him. I have to say this is the best customer service I have received from any of the dealerships (not MINI) I have had to deal with in the past. More

Rick Drezek has been wonderful to work with - very professional, very experienced and no surprises. I will definitely bring my car back to Rick and Mini of St. Louis, and would highly recommend them professional, very experienced and no surprises. I will definitely bring my car back to Rick and Mini of St. Louis, and would highly recommend them to friends and family. Thanks, Rick! -Dan B. More

I had my Mini serviced at the St Louis dealership and just wanted to say that I was very impressed with the courtesy and professionalism displayed by your service representative Mr. Dresik. just wanted to say that I was very impressed with the courtesy and professionalism displayed by your service representative Mr. Dresik. More

Cleanest service station I have ever been in. I reccomend anyoone needing Mini Service to come here. You will get treated the way you ought to be. I was welcomed, asked about any isseus that need reccomend anyoone needing Mini Service to come here. You will get treated the way you ought to be. I was welcomed, asked about any isseus that needed addressed and sent on my way with a loaner car. When I returned, they told me that they would keep the loaner available in case I wanted to leave again while they continued to work on my vehicle. Awesome service!! Very informative...these guys answered all of my questions without hesitation. I had one piece that was making a rattling noise...I thought it would be a simple fix...they looked at it and said they were not happy with just doing the simple fix and ordered a new part for me. Way better than I ever expected. More

First of all, I too love my Mini Convertible! I had a great experience when I went to test drive it last October and it helped that it was very warm and I got to drive with the top down. I had looked at great experience when I went to test drive it last October and it helped that it was very warm and I got to drive with the top down. I had looked at the Mini and drove it, then I stated that I want to have my husband come back with me to look at it for his input. Even though I came back with my husband, I was treated as the buyer and not the "wife/female" that another dealership had. This was going to be my car and I was the one who got the attention regarding it! I have also had great experience the 2 times I was at the service dept. for a warranty check up and the other for a small issue that was fixed while I waited. There I was treated with respect and the courteous that I expected as a customer. I loved the way my Mini looks when they get done - like brand new - clean & shinning. Almost can't wait to take it back for that alone! I enjoy my service experience and my Mini. Glad the weather is getting warmer cause my top is going down!!! Thanks for your efforts to all the staff. I recommend Mini of St. Louis. PS: I wish they were closer to Alton, IL so I didn't have to drive 45 mins., but then I wouldn't have an excuse to have lunch with my husband. More

Got my mini for retirement and it has been the most fun ever!!! Never in my life has getting my car serviced been such a pleasure at STL Mini! A Satisfied Mini Customer, Jerry Walters ever!!! Never in my life has getting my car serviced been such a pleasure at STL Mini! A Satisfied Mini Customer, Jerry Walters More

Telephone is getting better For awhile could never get anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch openi anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch opening on its own Still doing it Steve seems to be really trying to turn things around More