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MINI of St Louis - Service Center

Maplewood, MO

4.9
885 Reviews

885 Reviews of MINI of St Louis - Service Center

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February 05, 2025

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust More

by Sswin85027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Staff are responsive and pleasant. The facility is immaculate and if you must wait, there is coffee, water or snacks if you need them. Communication is excellent. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

They are very welcoming, very intelligent. They listen.. I've never had a problem here. I always feel comfortable never as if they're just taking my money and doing nothing. I never feel lik More

by butter1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir More

by fugue-crews4w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

The washer fluid leak that had been there since the time of purchase took a long time to get checked due to various reasons, but I really appreciate your help in addressing it. More

by skyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Very professional . Will be back. Erica was very helpful. Beautiful showroom and service area as well More

by gstroadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I went in because my tire was leaking air, there was a nail. Mini was able to patch my tire and get be back on the road. More

by jenna.m.sommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Quick and painless -in and out service to my 2010 Mini. They have kept this car going strong! More

by Celeste Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I love MINI St. Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of ho More

by bagovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I’m always pleased with the service professionals at Mini of St. Louis. Communication and explanation of issues is excellent. More

by tcarni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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