Back

MINI of West Chester

West Chester, PA

4.8
1,378 Reviews
Contact Dealership

1275 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,378 reviews

July 30, 2018

GREAT DEALERSHIP WITH AN AWESOME SALESPERSON TRADED IN A 2014 MINI COUNTRYMAN FOR A 2015 MINI 4 DOOR. THE EASIEST DEAL EVER! MIKE DIXON EVEN LOANED ME THE CAR FOR 3 DAYS, TO SHOW MY WIFE. HER CA More

by LEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ressel
Jul 31, 2018 -

MINI of West Chester responded

We're so pleased to hear you enjoyed working with Mike D and Ryan R. That's the Otto's MINI way of doing business. Welcome to the Otto's MINI family!

July 30, 2018

A Dealership with the Right Ambience I just traded in a 2007 Mini Cooper S for a 2015 Mini Cooper with JCW styling and suspension. Had a great experience with Otto’s MINI, reminiscent of More

by Frosted55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ressel
Jul 31, 2018 -

MINI of West Chester responded

Happy to hear Pete provided that same MINI atmosphere and experience you remember. We always want you to have that feeling that being a part of the MINI family is something special.

July 27, 2018

Purchase of a 2019 Mini Cooper We were very pleased with the service at Otto's Mini and working with MIchael Dixon. Our only recommendation would be that a sales representative g More

by Anna & Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ressel
Jul 27, 2018 -

MINI of West Chester responded

Anna & Fred, Thank you for the kind words regarding service and Michael Dixon. I appreciate your recommendation. In fact, it is an agenda topic to discuss during the next meeting with the team. MINI offers many more options and combinations than almost any other brand therefore, it is important to review both what is, and is not, included with your custom build.

July 23, 2018

Great customer service Great service and good customer handling. Michael was helpful and co operative. We requested a delayed delivery and they were ok with it. While pickin More

by Prateek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

MINI of West Chester responded

Great to hear Michael as able to accommodate your specific requests so efficiently. Thank you for choosing Otto's MINI.

July 18, 2018

Second time buyer from Pete Barcus, well satisfied Pete is a great asset to Otto's Mini. A friendly, knowledgeable and patient salesman! We enjoyed our experience with Pete. We'll be back! More

by Ted&ValR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

MINI of West Chester responded

Great - thank you! Pete is a long-tenured employee with an easy way about him. We're glad you agree!

July 16, 2018

Easy - No pressure purchase! Michael Dixon was a pleasure to work with. He was friendly and accommodating during the entire process. Our ordered Mini arrived ahead of schedule. C More

by Fx4a4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ressel
Jul 16, 2018 -

MINI of West Chester responded

Happy to hear you enjoyed working with Michael. Enjoy the summer motoring season in your new MINI!

July 16, 2018

Very quick when we walked in knowing the used car we wanted I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase More

by kelhoule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin (Liam) Morris, Ryan Ressel
Jul 16, 2018 -

MINI of West Chester responded

We're pleased to hear we were able to accommodate the timing of your purchase to meet your needs. Please accept our apologies for any miscommunication concerning the transfer of your old license plate rather than issuing a new one.

July 13, 2018

Otto's is the best! I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon More

by MINI2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ressel
Jul 13, 2018 -

MINI of West Chester responded

We're happy to hear how much you have enjoyed working with Michael D. Thank you for being a loyal member of the Otto's MINI family.

July 11, 2018

Best car buying experience Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales a More

by DocG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin (Liam) Morris, Ryan Ressel
Jul 11, 2018 -

MINI of West Chester responded

Outstanding!. We are so pleased to hear Liam and Chad helped make your experience the best ever. Thanks for choosing Otto's MINI.

July 06, 2018

Best Car Buying Experience From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make More

by BonBon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

MINI of West Chester responded

Excellent! That's our goal for all of our customer's every day at Otto's MINI. We're delighted to hear you enjoyed working with Michael. Enjoy the summer driving season.

Jul 06, 2018 -

MINI of West Chester responded

Awesome - thank you! Our goal is to make every experience great!

...
104
...