MINI of West Chester

Easy, stress-free, professional, straight-forward We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitt We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitting and waiting for the manager. Pete worked diligently to find the car meeting our specs. Delivery was on time and a breeze. It was probably the easiest and best car-buying experience we have ever had. More

Fantastic customer service from start to finish I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another deale I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another dealership. And when the car I had hoped to purchase was slightly out of my price range, Michael suggested an equally appealing offer that was below my budget! Fantastic customer service from start to finish. More

Good Easy Experience The dealer is honest and straightforward. There is no run around. Michael is a good salesperson who is quite pleasant and very easy to work with. The dealer is honest and straightforward. There is no run around. Michael is a good salesperson who is quite pleasant and very easy to work with. More

Mini Clubman Really enjoying our CPO Mini Clubman. Michael was easy to communicate with and very efficient in getting us out the door with our First Mini. Really enjoying our CPO Mini Clubman. Michael was easy to communicate with and very efficient in getting us out the door with our First Mini. More

MINI#2 Thank you Michael Dixon for another great experience at Otto’s MINI! #MINI#Clubman#2🚙🚙 Can’t wait to take it on the road to Vermont! Thank you Michael Dixon for another great experience at Otto’s MINI! #MINI#Clubman#2🚙🚙 Can’t wait to take it on the road to Vermont! More

No games and great customer service! I did my research and came to them with what I wanted, and they made it happen! Any questions I came back with whether before or after I picked up the I did my research and came to them with what I wanted, and they made it happen! Any questions I came back with whether before or after I picked up the car were immediately answered. Thank you, Derek! More

Fast Informal and Helpful As soon as I walked into the door I felt appreciated and welcomed. Smiles on everyone’s faces and a willingness to help get me what I needed. As soon as I walked into the door I felt appreciated and welcomed. Smiles on everyone’s faces and a willingness to help get me what I needed. More

First MINI - great experience I was fortunate enough to get my first MINI from Pete Barcus and I could not have asked for a better experience. Pete was a pleasure to deal with fro I was fortunate enough to get my first MINI from Pete Barcus and I could not have asked for a better experience. Pete was a pleasure to deal with from the time I stepped foot in Otto's until we closed the deal and I drove off in a brand new Mini Cooper S. He arranged for a test drive late in the afternoon on a Saturday and I never felt rushed or pressured and he helped make the experience so effortless, it was by far the easiest transaction I have ever had in my life. Otto's dealership is great and I will not hesitate to visit again. Ryan was great too, he was prepared and efficient and quickly got me into my new Mini Cooper and Pete thoroughly explained everything in the car so that i was comfortable before driving off with a smile on my face! This may be my first MINI but it won't be my last. If you are interested in a MINI do not hesitate to visit Otto's and ask for Pete Barcus, you will not be disappointed. More

Excellent service from the start. Love this dealership. From sales to service they are top notch. I would recommend to anyone in the market for a new or used MINI. Love this dealership. From sales to service they are top notch. I would recommend to anyone in the market for a new or used MINI. More

Great experience!!! Derek at Otto’s mini was amazing! He was super friendly, knowledgeable, and a pleasure to work with! I went to Otto’s because my experience in general Derek at Otto’s mini was amazing! He was super friendly, knowledgeable, and a pleasure to work with! I went to Otto’s because my experience in general with mini dealers has been wonderful and they definitely didn’t disappoint! I will definitely go back to them when it’s time to trade in! Thanks Derek and everyone for helping us find and purchase our new Jeep! More