MINI of West Chester

Very quick when we walked in knowing the used car we wanted I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase easily. Because I didn't have the time to complete the purchase on the day I test drove the car, they helped me with a buyer's agreement so I could purchase the car over a week later. When it was time to purchase the car, they worked with an outside credit union for my financing and had the car and paperwork ready to go when I stopped by. It was all very quick. The only downside is that they expedited it so much that I didn't realize I would be getting an entirely new license plate number instead of transfering over my old one. More

Otto's is the best! I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon. This is my second car purchase at Otto's and Michael worked with me on both. Michael knows the brand and gives you all the information you need without ever making you feel hustled. Perfect. It's a genuine pleasure working with him. So go to Otto's - and ask for Michael. J More

Best car buying experience Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales a Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales associate, Liam, was honest and friendly. He was prompt in responding and was very knowledgeable. The manager, Chad, I dealt with was straightforward and kept every part of the deal transparent. More

Best Car Buying Experience From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make it the easiest experience for you. Michael is honest and super funny. I wish all my car buying experiences could be like this. More

Easy, stress-free, professional, straight-forward We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitt We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitting and waiting for the manager. Pete worked diligently to find the car meeting our specs. Delivery was on time and a breeze. It was probably the easiest and best car-buying experience we have ever had. More

Good Easy Experience The dealer is honest and straightforward. There is no run around. Michael is a good salesperson who is quite pleasant and very easy to work with. The dealer is honest and straightforward. There is no run around. Michael is a good salesperson who is quite pleasant and very easy to work with. More

Fantastic customer service from start to finish I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another deale I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another dealership. And when the car I had hoped to purchase was slightly out of my price range, Michael suggested an equally appealing offer that was below my budget! Fantastic customer service from start to finish. More

Mini Clubman Really enjoying our CPO Mini Clubman. Michael was easy to communicate with and very efficient in getting us out the door with our First Mini. Really enjoying our CPO Mini Clubman. Michael was easy to communicate with and very efficient in getting us out the door with our First Mini. More

MINI#2 Thank you Michael Dixon for another great experience at Otto’s MINI! #MINI#Clubman#2🚙🚙 Can’t wait to take it on the road to Vermont! Thank you Michael Dixon for another great experience at Otto’s MINI! #MINI#Clubman#2🚙🚙 Can’t wait to take it on the road to Vermont! More

No games and great customer service! I did my research and came to them with what I wanted, and they made it happen! Any questions I came back with whether before or after I picked up the I did my research and came to them with what I wanted, and they made it happen! Any questions I came back with whether before or after I picked up the car were immediately answered. Thank you, Derek! More