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MINI of West Chester
West Chester, PA
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,377 reviews
May 24, 2022
Michael answered our questions in a very timely manner. Waiting for a car was a new experience for us but Michael kept the process running smoothly. Waiting for a car was a new experience for us but Michael kept the process running smoothly. More
by Strawbri
Employees Worked With
May 24, 2022
I was impressed by the dealership first rate . And my sales representative Mike. You can tell he is not there just to collect a pay check he cares about the car’s and the customer. Thank You for a And my sales representative Mike. You can tell he is not there just to collect a pay check he cares about the car’s and the customer. Thank You for a smooth experience. Paul Michniewicz More
by paulmic
May 16, 2022
Great buying experience with Michael. customer focused and made sure everything in my build order was exactly how I wanted. customer focused and made sure everything in my build order was exactly how I wanted. More
by MP
Employees Worked With
May 14, 2022
This is our third MINI purchased from Michael Dixon at Otto’s MINI over the years! I love each one more than the last! It is always a pleasant experience. Michael is knowledgeable, easy to work with, and Otto’s MINI over the years! I love each one more than the last! It is always a pleasant experience. Michael is knowledgeable, easy to work with, and always makes us feel at home. Thank you for making driving fun, Otto’s MINI! More
by Heidi
May 14, 2022
Friendly and knowledgeable. Michael knew what I was looking for before I did. Overall, a wonderful experience. I be would certainly recommend him and Otto’s in general. Michael knew what I was looking for before I did. Overall, a wonderful experience. I be would certainly recommend him and Otto’s in general. More
by Jeffreybrice
May 05, 2022
Excellent, professional, efficient, friendly, accommodating customer service.Highly recommend.100% satisfaction . I left an excited Mini Cooper owner! accommodating customer service.Highly recommend.100% satisfaction . I left an excited Mini Cooper owner! More
by kimberlygreis
Employees Worked With
Noel Montesano, Jake Muraska
April 29, 2022
I had a very nice experience at this dealership. Michael Dixon was a pleasure to work with. Everyone made the process easy and i would definitely buy from here again. Michael Dixon was a pleasure to work with. Everyone made the process easy and i would definitely buy from here again. More
by Rfbplumbing
Employees Worked With
April 23, 2022
Great experience at the dealership. Pete was a pleasure to work with and made everything easy. Pete was a pleasure to work with and made everything easy. More
by dtalham911
Employees Worked With
April 22, 2022
We have purchased 2 new Minis over the last seven years. Both from Ottos and both with Peter Barcus as the salesman. We are well pleased with both the vehicles and the purchasing experience. Peter knows the Both from Ottos and both with Peter Barcus as the salesman. We are well pleased with both the vehicles and the purchasing experience. Peter knows the cars inside and out and is very proficient at explaining all of the details of the cars. Our last purchase was a 2022 convertible in Zesty Yellow with brown leather. What a ride!!!! If you want a Mini and don’t go see Peter at Ottos, you are missing the boat!!! Tom and Karen Paul My. Joy, PA More
by fmtkp74
Employees Worked With
