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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
May 26, 2022
Michael made purchasing a new mini a pleasure. They explained all the available additional warranties and didn't try and sell you anything that you didn't want. A great buying experience, better t They explained all the available additional warranties and didn't try and sell you anything that you didn't want. A great buying experience, better than all the other dealerships that I have dealt with in the past. More
by Grim714reaper
Employees Worked With
May 24, 2022
Michael answered our questions in a very timely manner. Waiting for a car was a new experience for us but Michael kept the process running smoothly. Waiting for a car was a new experience for us but Michael kept the process running smoothly. More
by Strawbri
Employees Worked With
May 24, 2022
I was impressed by the dealership first rate . And my sales representative Mike. You can tell he is not there just to collect a pay check he cares about the car’s and the customer. Thank You for a And my sales representative Mike. You can tell he is not there just to collect a pay check he cares about the car’s and the customer. Thank You for a smooth experience. Paul Michniewicz More
by paulmic
May 16, 2022
Great buying experience with Michael. customer focused and made sure everything in my build order was exactly how I wanted. customer focused and made sure everything in my build order was exactly how I wanted. More
by MP
Employees Worked With
May 14, 2022
This is our third MINI purchased from Michael Dixon at Otto’s MINI over the years! I love each one more than the last! It is always a pleasant experience. Michael is knowledgeable, easy to work with, and Otto’s MINI over the years! I love each one more than the last! It is always a pleasant experience. Michael is knowledgeable, easy to work with, and always makes us feel at home. Thank you for making driving fun, Otto’s MINI! More
by Heidi
May 14, 2022
Friendly and knowledgeable. Michael knew what I was looking for before I did. Overall, a wonderful experience. I be would certainly recommend him and Otto’s in general. Michael knew what I was looking for before I did. Overall, a wonderful experience. I be would certainly recommend him and Otto’s in general. More
by Jeffreybrice
May 05, 2022
Excellent, professional, efficient, friendly, accommodating customer service.Highly recommend.100% satisfaction . I left an excited Mini Cooper owner! accommodating customer service.Highly recommend.100% satisfaction . I left an excited Mini Cooper owner! More
by kimberlygreis
Employees Worked With
Noel Montesano, Jake Muraska
April 29, 2022
I had a very nice experience at this dealership. Michael Dixon was a pleasure to work with. Everyone made the process easy and i would definitely buy from here again. Michael Dixon was a pleasure to work with. Everyone made the process easy and i would definitely buy from here again. More
by Rfbplumbing
Employees Worked With
April 23, 2022
Great experience at the dealership. Pete was a pleasure to work with and made everything easy. Pete was a pleasure to work with and made everything easy. More
by dtalham911
Employees Worked With
