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MINI of West Chester

West Chester, PA

4.8
1,378 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 1,378 reviews

March 08, 2022

Pete is smart and super easy to work with. Zero pressure that you might feel from some car salesmen. Great experience overall and we love our new Mini Countryman! More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

MINI of West Chester responded

Thank you for recognizing the easy purchase experience delivered by Pete. Many thanks again from all of us here at Otto's MINI!

February 25, 2022

Jake made this the easiest car purchase in my 60 years! He was knowledgeable and he was quick to answer any questions. More

by Rspiv1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Montesano, Jake Muraska
Feb 28, 2022 -

MINI of West Chester responded

Thank you for recognizing Jake for helping you make an informed purchase with ease. Many thanks again for choosing Otto's!

February 15, 2022

This is one of nicest dealerships I've been in Since my family was in car sales I've been in many! Pete Barkus was very knowledgeable and put me at ease immediately.His friendly informed way made buying a More

by jujujp23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

MINI of West Chester responded

Thank you for your exceptional compliments for the informed and friendly assistance provided by Pete on your recent purchase. We are gratified to hear you were so pleased. Many thanks again for choosing Otto's MINI!

February 02, 2022

I have been going to Otto’s Mini for >10 years despite the fact that I live 5 minutes from another dealership because service is so great and people are so friendly and helpful. Highly recommend! More

by Queenie19003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Montesano
Feb 03, 2022 -

MINI of West Chester responded

We are gratified to hear you have continued to find it worthwhile travelling the extra distance to do business with us. Many thanks from all of us here at Otto's MINI!

January 28, 2022

Called Otto's today to inquire about the process of purchasing our leased 2019 Mini Countryman. Call was taken by Michael Dixon. Mr. Dixon was extremely helpful in helping us to understand how it worke More

by palumborichard34
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

MINI of West Chester responded

It is truly gratifying to hear that Michael and Chad were able to assist you so effectively with you recent purchase. Many thanks from all of us here at Otto's MINI!

January 28, 2022

Pete was transparent, quick, and efficient during the entire process. Nothing to complain about at all. More

by michaelg350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

MINI of West Chester responded

Thank you for your wonderful compliments for the assistance provided by Pete on your recent purchase. Many thanks again from all of us here at Otto's MINI!

January 24, 2022

Pete was very knowledgeable about the features of my Countryman S and helpful in walking me through them. I would recommend Pete to friends and family. More

by brigettecuffia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

MINI of West Chester responded

We delighted to hear Pete was able to provide the knowledge you needed to make the right purchase for you. We want you to be able to enjoy all the features your MINI has to offer. Many thanks for choosing Otto's MINI!

January 20, 2022

This was truly a great car buying experience. Michael was very knowledgable, personable and accommodating. More

by zachmann.k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

MINI of West Chester responded

It is truly gratifying to hear Michael delivered the great buying experience we always strive for. Many thanks again for choosing Otto's MINI!

January 19, 2022

my wife and i went to otto’s mini & were immediately greeted by pete who helped us find the right car & walk out that day with it. great, painless experience! More

by jdunlap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

MINI of West Chester responded

Wonderful to hear! Thank you for choosing Otto's and enjoy your new MINI!

January 18, 2022

I had a really great experience at Otto's Mini with Pete Barcus. My husband and I came in with a plan in our minds and we left in about an hour with a great number for our trade in and the Mini we wanted fo More

by sheilamdunlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

MINI of West Chester responded

Outstanding! Thank you for your terrific compliments for the purchase experience delivered by Pete. We are thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's MINI!

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