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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
January 17, 2022
Pete is pleasant, prompt, and prepared. Pete Pete is pleasant, prompt, and prepared. Pete corresponds quickly and correctly. Pete is knowledgeable, kind, and a kindred in spirit. Pete is pleasant, prompt, and prepared. Pete corresponds quickly and correctly. Pete is knowledgeable, kind, and a kindred in spirit. More
by pswguard
January 14, 2022
Pete Barcus is personable, professional and well informed. Your new dealership facility is first rate. You are selling a high quality product. informed. Your new dealership facility is first rate. You are selling a high quality product. More
by robert.cosby
Employees Worked With
January 14, 2022
Everyone was very kind and professional. Michael was patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my M patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my Mini. More
by speedknob
January 13, 2022
I had a great experience at Otto’s Mini. I told them exactly what I was looking for and Pete was able to make that happen! Highly recommend going to Otto’s for your next vehicle! exactly what I was looking for and Pete was able to make that happen! Highly recommend going to Otto’s for your next vehicle! More
by Kayleeb0318
Employees Worked With
January 10, 2022
Buying a car was never this easy. Pete and everyone we dealt with were so friendly and professional. Would and have told friends and family about Otto’s. Pete was delightful. I seriously have never had su dealt with were so friendly and professional. Would and have told friends and family about Otto’s. Pete was delightful. I seriously have never had such an easy experience buying a car. Above everything else I LOVE my Mini! More
by krkeffer
January 10, 2022
Always a pleasure dealing with the folks from Otto's! Pete is great and so is the service department! Pete is great and so is the service department! More
by fjfricker
Employees Worked With
January 04, 2022
Michael Dixon was very helpful and accommodating. He took time to explain differences in vehicles and showed us our new car’s various features. Michael represents Otto’s Mini well. time to explain differences in vehicles and showed us our new car’s various features. Michael represents Otto’s Mini well. More
by Danaalan
Employees Worked With
January 03, 2022
Impeccable service delivered by really great people. Been a customer for almost ten years now and cannot imagine buying a vehicle anywhere else! a customer for almost ten years now and cannot imagine buying a vehicle anywhere else! More
by Alena S
January 03, 2022
I had a great experience at Otto's mini. Michael Dixon was extremely helpful in getting me the car I wanted and ensuring I was happy with it. I received a very fair trade-in and overall could not have be was extremely helpful in getting me the car I wanted and ensuring I was happy with it. I received a very fair trade-in and overall could not have been treated better. I highly recommend Otto's and Michael! More
by Rombug2
Employees Worked With
December 31, 2021
Pete Barcus was a pleasure to work with! Got a wonderful deal, and Pete made it a super fast and easy process. Got the financing and payments where I needed everything to be. All the staff were amazing @ Ot deal, and Pete made it a super fast and easy process. Got the financing and payments where I needed everything to be. All the staff were amazing @ Otto's Mini! This is my 3rd Mini Cooper, all from Otto's and I'm just over the moon with my new Countryman! Thanks Pete and Ottos' mini! More
by ZeeV
Employees Worked With
