MINI of West Chester

Good experience Service was prompt. The dealership is a comfortable and convenient place to wait for service. Preston was courteous and helpful in explaining my Mini Service was prompt. The dealership is a comfortable and convenient place to wait for service. Preston was courteous and helpful in explaining my Mini service needs. More

Excellent service experience. Preston took care of warranty package that was not previously applied for Breakpad replacement. Only downside is i wish the service center was closer to my house whic warranty package that was not previously applied for Breakpad replacement. Only downside is i wish the service center was closer to my house which was the case when ottos had a service center in exton. More

Very professional. Proper preparation and training of the staff shines through. Extremely clean and focused on a positive customer experience. I highly recommended doing business here the staff shines through. Extremely clean and focused on a positive customer experience. I highly recommended doing business here More

We’ve purchased multiple cars from Otto’s over the years. In every case, we received personalized service and they made sure our needs were met before leaving. In every case, we received personalized service and they made sure our needs were met before leaving. More

2nd Mini Purchased at Otto's Kyle made the buying process quick, easy and understandable. I left with what I wanted for the right price. Would recommend Otto's to anyone looking f Kyle made the buying process quick, easy and understandable. I left with what I wanted for the right price. Would recommend Otto's to anyone looking for a Mini or BMW. More

Kyle Brown was very informative as he patiently gave me all the specs about the new Clubman, especially showing the differences and upgrades since my last mini (2010). The test drive went smoothly. Kyle ke all the specs about the new Clubman, especially showing the differences and upgrades since my last mini (2010). The test drive went smoothly. Kyle kept me up to date throughout the entire purchase process. He helped me to understand the technical features of the car and I left feeling confident knowing I have continued support from the Otto’s Mini team. Thanks! More

Kyle was a great help. Kyle was a great help in seeing the different options for my new Countryman and assisting me with the process of trading in my old Mini. He made the e Kyle was a great help in seeing the different options for my new Countryman and assisting me with the process of trading in my old Mini. He made the experience clear and was a great help. More

Kyles attention to detail and follow through was great. As a result, my experience at Ottos makes me feel like a customer and not just a sale. “ He checks all the boxes” Thanks Kyle As a result, my experience at Ottos makes me feel like a customer and not just a sale. “ He checks all the boxes” Thanks Kyle More

Ultimate surprise! My husband for months designed and surprised me with this car. Gorgeous! Thank you Michael Dixon for helping leave me speechless. I love my mini. My husband for months designed and surprised me with this car. Gorgeous! Thank you Michael Dixon for helping leave me speechless. I love my mini. More

Easy to work with Everyone we dealt with was friendly, knowledgeable and helpful. It was actually an enjoyable car buying experience. I will definitely be going back th Everyone we dealt with was friendly, knowledgeable and helpful. It was actually an enjoyable car buying experience. I will definitely be going back there when it's time for a new Mini! More