MINI of West Chester

Great service, as always!!!! I always have a great experience at Otto’s MINI! I will say that I liked the old location in Exton better, but hopefully once the growing pains have p I always have a great experience at Otto’s MINI! I will say that I liked the old location in Exton better, but hopefully once the growing pains have passed, I’ll like it just as much. Same great service and friendly MINI faces though! More

Routine service Took my car in for routine oil change and tire rotation, they checked fluids etc. Driving my car feels even better since my service. They washed my c Took my car in for routine oil change and tire rotation, they checked fluids etc. Driving my car feels even better since my service. They washed my car and vacuumed too! Very happy! More

Always excellent service at Otto's MINI Since new - my 2003 Cooper has always been in good hands at Otto's MINI. Preston treats me like a friend and always provides outstanding service! In Since new - my 2003 Cooper has always been in good hands at Otto's MINI. Preston treats me like a friend and always provides outstanding service! In fact - during my recent visit to the new location (at Otto's BMW) - Preston took the time to give me a tour of the entire facility. I would without hesitation recommend Otto's MINI for all service needs. More

Exemplary Service Consistent attention to details, keeping customer informed, service completed within specified time, and best of all great VALUE. Highly recommend th Consistent attention to details, keeping customer informed, service completed within specified time, and best of all great VALUE. Highly recommend this car make because of the entire sales and service dealership experience. More

Mini Mini I love service at 0tto’s. There are great people from the time you drive into the garage, Friendly staff, especially Preston Jackson. He has worked wi I love service at 0tto’s. There are great people from the time you drive into the garage, Friendly staff, especially Preston Jackson. He has worked with me before! More

Excellent Otto's Mini Interaction I contacted Otto's mini on line and had a chat with Michael Dixon. I went by later that day to see a Mini they had at their dealership. Michael was ve I contacted Otto's mini on line and had a chat with Michael Dixon. I went by later that day to see a Mini they had at their dealership. Michael was very friendly and engaging. I set up to come by the next day to discuss the purchase of the Mini, again Michael was very helpful and upon completion of all the necessary paperwork, we had a new Mini on the following Tuesday! Michael did a great job explaining all the details of the car and was great to work with during the entire process! More

Very pleasant experience from beginning to end. Everyone at the dealership goes out of their way to be friendly and helpful. Pete is very knowledgeable and personable and ultimately helped me make m Everyone at the dealership goes out of their way to be friendly and helpful. Pete is very knowledgeable and personable and ultimately helped me make my final choice. I couldn’t be happier. More

One of our easiest car purchases ever! We've had our car six months now (Countryman S All4) and it has been a great vehicle. Michael was great and very knowledgable of the various options. We've had our car six months now (Countryman S All4) and it has been a great vehicle. Michael was great and very knowledgable of the various options. Our trade-in process was super-smooth and hassle-free. We will certainly come back when my wife finally agrees to upgrade to a MINI! More

Excellent Customer Service This is the way buying a car should be. Kyle listened, didn't try to sell me anything I didn't want, communication was excellent and 95% of this was This is the way buying a car should be. Kyle listened, didn't try to sell me anything I didn't want, communication was excellent and 95% of this was done online. The delivery took less than 30 minutes and I was out the door. I will see you guys for my next Mini! More

Pleasant and comfortable Everyone was Customer Service oriented, friendly and knowledgable. I did not get a copy of the service paperwork that I signed. Disappointed the issue Everyone was Customer Service oriented, friendly and knowledgable. I did not get a copy of the service paperwork that I signed. Disappointed the issue was not resolved on my visit. I still have to go back. I live two hours away. More