MINI of West Chester

Service and a recall I had my 1st experience with the service dept. Had 10,000 mile service and a recall. Service was performed satisfactorily and pleased with service dep I had my 1st experience with the service dept. Had 10,000 mile service and a recall. Service was performed satisfactorily and pleased with service department and Preston. More

Superb Service Preston handled service for my 2010 Mini Cooper S at Otto’s Mini in Exton with excellence. It was a flawless experience which exceeded expectations. T Preston handled service for my 2010 Mini Cooper S at Otto’s Mini in Exton with excellence. It was a flawless experience which exceeded expectations. Thank you More

Amazing Seamless transaction, The staff as well as Pete was more than accommodating. Great service, I would recommend anyone to give them a look when seeking Seamless transaction, The staff as well as Pete was more than accommodating. Great service, I would recommend anyone to give them a look when seeking a new or used vehicle. More

Great attention to customers Preston set the tone of the appointment with his friendly and thorough greeting. The work was done in less than the time I anticipated too! Preston set the tone of the appointment with his friendly and thorough greeting. The work was done in less than the time I anticipated too! More

Treat Me like family Preston and his entire staff were over the top - friendly and helpful. This was my first time dealing with Preston - you can see why the entire staff Preston and his entire staff were over the top - friendly and helpful. This was my first time dealing with Preston - you can see why the entire staff seems to enjoy their job. More

Smooth as the ride! It was really great working with Pete. He was really knowledgable and patient with our many questions. Lots of energy and enthusiasm for the brand and It was really great working with Pete. He was really knowledgable and patient with our many questions. Lots of energy and enthusiasm for the brand and his work. Enjoyed the experience as it is my second mini! I will miss the convenience of the Exton dealership.. Thanks Pete!!! Love my car!!! More

A great time was had by all! As I drove into the service bay I was immediately greeted and Preston was summoned. Preston listened to questions and answered with a confident, frien As I drove into the service bay I was immediately greeted and Preston was summoned. Preston listened to questions and answered with a confident, friendly and professional manner then walked me to the waiting area and showed me the coffee maker, etc. I always look forward to coming to Otto’s MINI just great people in every department. More

The perfect mini. Michael (Dixon) was a pleasure to work with. There was never the "car salesman" push. He knew what I wanted even before I did and guided me to the pe Michael (Dixon) was a pleasure to work with. There was never the "car salesman" push. He knew what I wanted even before I did and guided me to the perfect car for me. He spent an inordinate amount of time demonstrating how to use the navigation system as well as all the other bells and whistles the car came with. Thank you, Michael. More

Purchased a Mini Cooper S Easy to work with Mike Dixon our sales person and the dealership. Made the process fairly simple. We also traded in a car and they were fair with the Easy to work with Mike Dixon our sales person and the dealership. Made the process fairly simple. We also traded in a car and they were fair with the trade in value. More

Less Painful Although not happy to have to replace both key fobs and have them reprogrammed the service made it less painful. Loaner was great and my car was avail Although not happy to have to replace both key fobs and have them reprogrammed the service made it less painful. Loaner was great and my car was available earlier than I thought allowing me to make it to the airport in plenty of time. Everyone at Otto’s is so polite and professional and the garage is a sight to behold, so clean. Despite the pain of paying for the keys the service was great. Thanks! More