MINI of the Main Line

We went Mini of the Main Line to buy a Mini. We called to confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for our appoinment. On our way there they had called to confirm the appoinment and told us the car would be up front and washed for us ,but when we arrived we were told the car was sold and delivered. That wasn't the worst part. We were told these things happen and in a confrontational and rude way that "it was too bad". It was then we realized we were lied to just to get us to come down there. These tactics would be expected at a "buy here pay here" used car lot by the airport. Of the 60+ cars I have bought over the years I can not remember being dealt with by such a rude and unprofessional staff as Mini of the Main Line. We got our car at another dealership. More

Across the board, MINI of the Main Line is a top notch dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with the perfect MINI. He is a MINI veteran and his experience in the trade and with MINI cars shows through in his ability to help you find what you want in a car. He knows that when it comes to a MINI, you are looking for more that 4 wheels, you are looking to start a long term relationship with your car and thus your dealer too. I came to Mark with a complicated situation and he did more than I would have expected to make sure I was a satisfied customer. I have to say that if the scores were out of 10, Mark's score would go "all the way to 11". More

I have been bringing my mini to this place since day one! I remember this place actually being about motoring and not so much about making a buck. I brought my mini in last month for a "courtesy check". I wa I remember this place actually being about motoring and not so much about making a buck. I brought my mini in last month for a "courtesy check". I was told at that time that i needed front and rear brakes and rotars. I turned down the work at that time. I took my vehicle to a well-respected shop in the main line area and was told that my brakes were still in good shape. I have attempted several times now to contact the, for lack of a better term, service manager and each time i was dished into the answering machine....... If i wanted this treatment i would have bought daewoo. More

My experience was excellent. Mark was knowledgeable and patient. He knows his stuff. He was also very upfront and honest and I very much appreciated that. I would recommend Mini of the Main Line to anyo patient. He knows his stuff. He was also very upfront and honest and I very much appreciated that. I would recommend Mini of the Main Line to anyone interested in buying a MINI. Thank you to Mark and the entire team. More

I purchased my MINI MCS from MINI of the Main Line in 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife and me as we decided to purchase our MINI. He made our experience a fun one! Ed and Jeff run a great service department and are awesome to work with. And Frank is a great presence in the dealership who knows customers by name and is always thinking about the customer and the MINI Community. More

My experience buying a Mini was unlike any other car deal I've made. It was relaxed and fun without the high pressure sales approach. How many times has a person who sold you a car become your friend? Mark h I've made. It was relaxed and fun without the high pressure sales approach. How many times has a person who sold you a car become your friend? Mark helped me for years after the sale by driving my car into the dealership for service appointments. I have recommended Mark to others on more than one occasion. One friend has bought a Mini from him and is just as happy about it as me. More

I haven't received my new MINI Countryman yet but am really impressed with this dealership already. I built a new car with Ben then had the occasion to call the agency and Ben was busy so I spoke with really impressed with this dealership already. I built a new car with Ben then had the occasion to call the agency and Ben was busy so I spoke with Frank. Before I knew it I was ordering another automobile because I HAD MADE A MISTAKE in what I ordered the first time. They wanted to be sure that I was totally happy with my Countryman. I can't tell how impressed I was with this! I am waiting for my MINI to come in but had the occasion to stop by the agency yesterday to drop something off. I saw the first Countryman I had ordered and it is really sharp. Ben got the key so that I could see and sit in the auto. I'm on crutches right now so that was a really big deal to me. He made sure that I was happy with everything that I saw and he took the time to explain some of the features that I had questions about. I can't wait to take my baby home once it leaves Graz, Austria and arrives in the USA. I am following its progress through the Owner's Lounge which is really another really sharp feature of MINI. More

I wish you had higher numbers to rate because a 5 just simply doesn't express how fantastic our experience with Mark O'Neil and Mini of the main Line was. We were recommended by three separate people to simply doesn't express how fantastic our experience with Mark O'Neil and Mini of the main Line was. We were recommended by three separate people to talk to three different people at this one dealership. Mark is the one we bumped into first and from the start, it was a great car-buying experience. No pressure, no xx. I was given a great price on an extremely low mileage Mini in great condition. Also received a very fair trade. Financing approval came in several points below what my own bank (that I have been with for 30 years) approved me for. Did not expect to drive off the lot with a 2007 with 15K miles for $16K that day but thanks to Mark, that's just what happened. My wife and I have been telling everyone who will listen how fantastic Mini of the Main Line was. I've been interested in Minis for several years but couldn't find one I liked. Thanks for allowing me to drive off with a great little car. Sincerely, Ken Lewko More

I have bought about 25 cars in my adult life and this is the BEST dealership experience I have ever had( and no I am not related to these salespeople) We were dead set against going to dealership to look at the BEST dealership experience I have ever had( and no I am not related to these salespeople) We were dead set against going to dealership to look at Minis thinking that they would be more expensive etc... but we were referred by three different and diverse sets of people to the three people we listed in the above box( Mark-Seth and Ebraham ) Seth( Service) was referred to us by a friend who is a BMW mechanic and Seth spent a very long time the evening before we were set to go look at cars at a non Mini dealership- and he was VERY thorough and helpful NEVER forcing the issue of using his dealership- but rather extolling the virtues of the Mini) When we arrived at the dealership( I thought-what the heck- all signs seem to be pointing to this place-let's give it a shot first)we were greeted warmly -I asked for Ebraham and was told he was not in til 1pm- but told that Mark was available- As soon as I told him that we were looking for a used mini and referred by one of his customers( a customer of mine as well) He knew right away-her name and her history with his dealership-) WOW! Mark spent a great deal of time working with us(ALL DAY) finding the right fit within our limited budget- he listenend carefully to our likes and dislikes and steered us in the direction of several cars. The he stepped back and gave us time to wrangle through the decision of which to pursue. In the meantime Ebraham arrived and we introduced ourselves and told him the connection- he again was very enthusiastic and never seemed put out that Mark (caught the sale) but rather pleased we were at the dealership and happy we were working with Mark several service employees overheard our conversation and chimed in about the person that referred us-they ALL knew her- which soo surprised me-and made me glad to be there- ANYWAY in case you can't tell LOVE the car LOVE the dealership and am more than happy to tell anyone about the FABULOUS experience we had START to FINISH! More

when i first walked into mini on the main line i was deciding between two vehicles. i looked around the lot, ibraham introduced himself,he was very i mean very polite. i sat down at his desk, "built" my deciding between two vehicles. i looked around the lot, ibraham introduced himself,he was very i mean very polite. i sat down at his desk, "built" my own mini. he was always giving me good suggestions since he had a mini of his own. when i went to pick up my mini, he didn't just hand me the keys and say thank you. he spent over an hour explaining the computer system to me, he went way above and beyond to please me. on the whole my expierence was a good one. i would recommend this dealer to anyone. More