MINI of the Main Line - Service Center

I had some big ticket items that needed to be fixed and the guys at Mainline Mini really helped me out by explaining what was necessary and what could wait. the guys at Mainline Mini really helped me out by explaining what was necessary and what could wait. More

Well done but extremely slow. Everyone seems to not have the paperwork nor not what’s going on. It took me 2 1:2 hours for an oil change and a tire valve replacement. I don Everyone seems to not have the paperwork nor not what’s going on. It took me 2 1:2 hours for an oil change and a tire valve replacement. I don’t know what to do though - they are the only local dealership. Footnote - I bought my car from the same place and the representative was the same way. Very cordial but new and seemed to have no idea about what was going on. More

Spent over 6000 dollars on engine repair coolant repair . Take it back for oil change and surprise a coolant leak . And they would like 1200 more for a part that was already replaced only 1 month prior. Pur Take it back for oil change and surprise a coolant leak . And they would like 1200 more for a part that was already replaced only 1 month prior. Pure thieves. And it shook after the engine repair. More

3 stars, lots of grease left on tire. Mentioned this and was told " it is the grease used to put tire on". Guess I should have asked why is it being returned with grease. Car would not b Mentioned this and was told " it is the grease used to put tire on". Guess I should have asked why is it being returned with grease. Car would not be released until Mini purchased tire warranty would pay up! No updates, had to keep calling. More

Understaffed. The lender car program has radically changed. The third party billing system appears as a fraud warning as suspicious charges. My credit card was shu The lender car program has radically changed. The third party billing system appears as a fraud warning as suspicious charges. My credit card was shut down with a 3 day wait for a new card - major inconvenience. While a 30 day $250.00 hold was put on my credit card. The transponder for I-95 travel in the loaner car charges $25.00 per toll as a punishment. There are NO staff along I-95. I was advised to talk with the staff at the toll. If the loaner car is not returned by the close of business and additional charge of $186.00 - my car was not completed in one business day - who pays? It was the customer conveniences that I purchased my Mini at the dealer and purchased all the protection plans. When the plans conclude, so does my returns to the dealership. More

The scheduling was fast and convenient. They kept in contact with me during the service. The work was done well. The pricing is on the high side. They kept in contact with me during the service. The work was done well. The pricing is on the high side. More

Horrible experience here. I took my car in for a new tire (covered under my contract). They asked if I wanted an oil change and I declined. I just found out last week when I t I took my car in for a new tire (covered under my contract). They asked if I wanted an oil change and I declined. I just found out last week when I took it in for scheduled service that Mini of the Main Line had actually done the oil change over my objections AND DID NOT EVEN TELL ME!! I already disliked Euro Motorcars (of which this is a part) and now will never, ever, ever voluntarily give them the opportunity to even touch my car. More

I rate my experience a C+/B- No one I talked to seemed to have complete information. It looks like you're due for an oil change . For an electric car, I don't think so. Service should take 2 hours ... or to have complete information. It looks like you're due for an oil change . For an electric car, I don't think so. Service should take 2 hours ... or 45 min. ... or 3 hours. The paperwork says a PA inspection is $29.95 ... "I don't know why it says that." I was really hoping for a stellar experience but instead I was just glad to be done. Although I've rated people, please disregard because I don't know who checked me in. More

Inspection & video checkup with tire rotation. Excellent service provided within 2 hours while I was waiting nearby. Excellent service provided within 2 hours while I was waiting nearby. More

The work was explained to me along with the charges. They even cleaned the car. I’ve always trusted dealerships when it comes to maintenace work. Hope my faith is in order. The wait was a bit long but I They even cleaned the car. I’ve always trusted dealerships when it comes to maintenace work. Hope my faith is in order. The wait was a bit long but I suspect few are working in the garage. The wait area can do much renovation. Until nect year then. More