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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,434 Reviews
Call Service Center (512) 930-3673

2,434 Reviews of Mac Haik Ford Lincoln - Service Center

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October 12, 2021

Quick lane outstanding customer service as always. Dropped off my truck last minute without appointment and still got it back early in the day! I do not take my vehicles anywhere else. More

by DAVID.CALZADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie at Quicklane, Jason Norman, Edwin Holmstrom
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi David, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

October 11, 2021

Great service but I had to wait 2 days to get a oil change, I thought that was unusually long. More

by DWAYNECOTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Report | Print
Oct 14, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2021

In my universe, I was thinking that they’d run my vehicle thru the car wash after the service maintenance like other dealerships. Apparently not Ford. Otherwise they were efficient. More

by KEVIN.P.SLAUGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zollie Keebler
Report | Print
Oct 14, 2021 -

Mac Haik Ford Lincoln responded

Hello Kevin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2021

MH Staff didn’t kno Me fr Adam when I came in w/ an I-35 “Debris Issue” ….Combination of James/Sophie/ & Big Tom helped me get back OTR & make a 5:00 🕔 appointment in Dallas. 1st Class / Expedient & Educat More

by STEVE@MYAVIDGOLFER.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Mulligan
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Oct 14, 2021 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2021

I had issues with my truck as its breaks where squeaking, so I called Olga so get help in making an appointment to get the breaks fixed. She was very helpful as she got me an appointment right away and helpe More

by AXEL.SANCHEZG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Olga here at Mac Haik Ford! Thanks again for your business! Take care!

October 07, 2021

Booked service 3 weeks out,was very satisfied with wait time and service was great! More

by Sharol risi
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
Oct 09, 2021 -

Mac Haik Ford Lincoln responded

Hi Sharol, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

October 04, 2021

Scheduled an appointment and the got my car in and serviced as quickly as they could. More

by marielbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Mac Haik Ford Lincoln responded

Hi Marielbruce, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 04, 2021

Appointment was easy to make online. Sophie was great, calling me to let me know additional service options. More

by CAMILLEHARMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie
Report | Print
Oct 06, 2021 -

Mac Haik Ford Lincoln responded

Hi Camilleharmon, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!

October 01, 2021

Great service through QuickLane. Have always had a good experience with service department here over the past 15 years. More

by DonaldS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Report | Print
Oct 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 01, 2021

Shay is a professional. He clearly articulated the service process and provided updates. Very friendly! More

by Trupaladin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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