Mac Haik Ford Lincoln - Service Center

Intermittent problems are the hardest to fix but they stuck with and we finally got there. Tim was awesome! He certainly makes you feel like family. stuck with and we finally got there. Tim was awesome! He certainly makes you feel like family. More

The staff was great. The 2 hour wait for an oil change was excessive. I thought having an appointment would keep it below an hour. The 2 hour wait for an oil change was excessive. I thought having an appointment would keep it below an hour. More

Shawn Grant did a great job of getting all the repairs done very fast and perfectly done very fast and perfectly More

Ease of service made the trade simple. Was super pleased with how quick and easy the process was. When we couldn’t find what we wanted, Luis put in all the effort to get us in exactly what Was super pleased with how quick and easy the process was. When we couldn’t find what we wanted, Luis put in all the effort to get us in exactly what we were hoping for. More

Great service. Shay did a great job. He kept me informed and was timely in getting the vehicle done. Thanks Shay did a great job. He kept me informed and was timely in getting the vehicle done. Thanks More

Tim was very helpful and appreciated all his help. Very nice gentlemen thank you we will be back! Very nice gentlemen thank you we will be back! More

Had oil changed at Quik Lane on 3/5/24. Later that day, I noticed a rubbing noise and a lot of unusual road noise. Not relating it to an oil change, I made an appointment with the service d Later that day, I noticed a rubbing noise and a lot of unusual road noise. Not relating it to an oil change, I made an appointment with the service dept for 3/13/24 to have it looked at. However, on 3/3/24, a lady followed me and when I stopped, she told me that she could see something was hanging down under the car and was concerned. Took my car back to Quik Lane on 3/11 and found out it was the guard over the oil pan. The technician put the guard back on my car. They said there were several screws missing that held on the guard! Their written report said "there were screws missing that were missing the previous time". Since the same department at the same dealership have done all my oil changes since I purchased the car as new, you would think that if that's the case, they should have fixed it right the first time. More

Great service. Charlie and Chaime went the extra mile to figure out what was wrong with my truck. I appreciate their hard work. I’ll be back! Charlie and Chaime went the extra mile to figure out what was wrong with my truck. I appreciate their hard work. I’ll be back! More

They were excellent! ! They figured out the issue and fixed the car. Tim was great! ! They figured out the issue and fixed the car. Tim was great! More

Chaime is knowledgeable, detail oriented and always great to deal with when servicing or modifying my 2022 Ford Mustang. to deal with when servicing or modifying my 2022 Ford Mustang. More