Mac Haik Ford Lincoln - Service Center

Janet did a great job of coordinating the pick up and communicating the progress of service. communicating the progress of service. More

The wait was so long that they comped my oil change. I know it wasn’t Shay’s fault, but 3 hour wait for an oil change is ridiculous. And I had an appointment!! I know it wasn’t Shay’s fault, but 3 hour wait for an oil change is ridiculous. And I had an appointment!! More

Alec was very professional and accommodating. He made sure we were taken care of with a rental car when our car was taking longer than originally accepted. Always easy to get a hold of an excelle He made sure we were taken care of with a rental car when our car was taking longer than originally accepted. Always easy to get a hold of an excellent at communicating! More

Quick Lane was not Quick. It is the first time I spend 5 hours waiting for servicing for " The Works" oil, filter, etc . Management needs to adjust its techs better or hire m It is the first time I spend 5 hours waiting for servicing for " The Works" oil, filter, etc . Management needs to adjust its techs better or hire more to keep pace with customers needs. More

Zollie is the should be the Salesman of the year. The effort at time he took to search for a vehicle specifically what my son was looking for. Communication,Hospitality, Understanding was one hundred The effort at time he took to search for a vehicle specifically what my son was looking for. Communication,Hospitality, Understanding was one hundred. Hats off to Zollie! My son is happy. More

Shay was VERY helpful and Very competent! We are so glad to have been able to work with him . We are here from Minnesota and have returned again for the great care and good service o We are so glad to have been able to work with him . We are here from Minnesota and have returned again for the great care and good service offered here Thank you More

Wow! ! Dylan was amazing. So responsive and helpful in guiding our remit more purchase!! I recently purchased a ford from lief Johnson and was fairly s ! Dylan was amazing. So responsive and helpful in guiding our remit more purchase!! I recently purchased a ford from lief Johnson and was fairly soured by the experience.. Mac Haik turned that all srpund More

TTerrible customer service. My car was clean when I dropped it, and when I picked it up, there was dirt everywhere. Customer service did took any of my 12 calls in 3 days; I had My car was clean when I dropped it, and when I picked it up, there was dirt everywhere. Customer service did took any of my 12 calls in 3 days; I had to show up personally in their office for updates about the car; everyone was watching YouTube. I dropped my car on a Thursday and got back on Monday late in the day. TERRIBLE More

I have always had courteous and professional service with staff at Mac Haik ford Lincoln in Quicklane dept. They are excellent in customer service. staff at Mac Haik ford Lincoln in Quicklane dept. They are excellent in customer service. More

I would not recommend Alec as a BB service manager. He just never kept us informed. I had to continue calling him. I Bobby Shawn ended up helping us. Him I would recommend He just never kept us informed. I had to continue calling him. I Bobby Shawn ended up helping us. Him I would recommend More