Mac Haik Ford Pasadena

They handled everything smoothly and quickly. No surprises and the vehicle was ready to go! No surprises and the vehicle was ready to go! More

Bought a 2013 F150 FX2 and I’m very pleased. My sales person was Roy McMahan. He explained each step of the process and I felt very comfortable with the transaction. Normally I hate buying a My sales person was Roy McMahan. He explained each step of the process and I felt very comfortable with the transaction. Normally I hate buying a vehicle. This time was a simple transaction and I left happy with the deal. I recommend buying a vehicle from Roy. More

Excellent work performed in a timely manner. Service Advisor Heidie Crump is a true professional. Thank you Mac Haik Ford, Service Advisor Heidie Crump is a true professional. Thank you Mac Haik Ford, More

Experience was pleasant overall, but felt pressured because they kept telling me there was someone else wanting the vehicle. The also charged me an add on fee of $2000 for maintenance and $900 for lo- because they kept telling me there was someone else wanting the vehicle. The also charged me an add on fee of $2000 for maintenance and $900 for lo-jack. This was added to the list price. I feel the maintenance fee should have been included in the list price. More

Highly unprofessional. Do not buy here. Go to a different dealership. Be careful! Warning! Warning! Do not buy here. Go to a different dealership. Be careful! Warning! Warning! More

Jonathan May is the best over there. We have purchased 4 vehicles from him and our son-in-law bought 1 too. He has been sure to take great care of us so we keep going back to him. When our vehicles need ser vehicles from him and our son-in-law bought 1 too. He has been sure to take great care of us so we keep going back to him. When our vehicles need service he has loaners waiting when we get there. You really can’t get better service than Jonathan. We recently built an F250 with him and it came in about 5 weeks. He was constantly checking on it and keeping us in the loop. Ready to buy your next vehicle? Go see Jonathan May at Mac Haik Ford Pasadena More

Was out of town however it was really interested in the vehicle requested additional pictures of the exterior of the vehicle did not receive any additional responses after that. vehicle requested additional pictures of the exterior of the vehicle did not receive any additional responses after that. More

My experience with Mac Haik was phenomenal. After weeks of shopping for a used Expedition locally, I had to move my search nationwide. With this came dealing with several shady dealerships that advertise o of shopping for a used Expedition locally, I had to move my search nationwide. With this came dealing with several shady dealerships that advertise one thing and try to con you into something else, or hide a bunch of fees into their "online price". Not with Mac Haik. What I saw online is what I paid, and what they advertised is what I purchased. Everything above board, everything as promised. The Pre-Owned Director, Jerry, was first class. He was helpful and attentive through the whole process. The salesman Adan also had everything ready for me when I got there and got me in and out in less than 30 minutes after I flew in halfway across the country to buy the vehicle. Don't hesitate to purchase a vehicle from Mac Haik. They are excellent ambassadors to the Ford brand. Thanks again guys!! More

When you get to this dealership, turn around and go anywhere else! I have had issues with the sales person all the way to the service department. I have had my brand new car for 4 months and it needs t anywhere else! I have had issues with the sales person all the way to the service department. I have had my brand new car for 4 months and it needs to be serviced AGAIN (3rd time) for an issue they “already fixed.” The first time I brought my car in, it was left sitting for a week before anyone looked at it and I got to bring it home with a nice new scratch! Lovely! You will love the extra attitude you get from everyone! The only time I have had a decent conversation with anyone is after I got the manager involved. More

So sad bought a used car and was charged a extra 1000 for getting the car ready for sale and inspection. After 4 days check Engine light came on. Took it to be looked at all tires bald ( was told 2 was repl getting the car ready for sale and inspection. After 4 days check Engine light came on. Took it to be looked at all tires bald ( was told 2 was replaced at time of sale )catalytic converter needed to be replaced ,battery was no good exposed wires in trunk. took it back they kept it for 2 weeks and first day getting it back. Darn batterie died !! Don’t have a clue what all was replaced and fixed 😡 I seriously wish I could get my money back and they can have this back !! More