
Mac Haik Toyota
League City, TX
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4,599 Reviews of Mac Haik Toyota
Professional staff, courteous and fast! I love this dealership. They definitely have my business long term! I love this dealership. They definitely have my business long term! More
Sandra was very nice and helpful. Too soon to tell about the quality of the work but I'm sure it was done correctly. I bring my vehicle there anytime I need something done. Thank y Too soon to tell about the quality of the work but I'm sure it was done correctly. I bring my vehicle there anytime I need something done. Thank you More
It’s a great day to make a deal with Mac Haik on that day. I went to a few dealer, but nowhere had the professional service like this dealer. Eventually, I found out my great dealer for my family and my day. I went to a few dealer, but nowhere had the professional service like this dealer. Eventually, I found out my great dealer for my family and my relationship. Thanks for Mac Haik Toyota , and Mr.Tieu’s service! I will come back! More
Lol, as soon as I walked into the lot, Ray approached me . A good man and I felt no pressure, just honest business. I don't know why I didn't come here sooner. Thank you guys! . A good man and I felt no pressure, just honest business. I don't know why I didn't come here sooner. Thank you guys! More
This past Friday, I brought my 2016 Toyota Tacoma to your dealership’s service department to diagnosis an exhaust leak. I informed your Service Rep Sandra the ongoing saga of the Tacoma’s catalytic convert dealership’s service department to diagnosis an exhaust leak. I informed your Service Rep Sandra the ongoing saga of the Tacoma’s catalytic converters being stolen and of a previous diagnosis for the exhaust leak. Specifically, the defective motor mounts were the cause of the exhaust leak. Sandra was professional and opted not to note the previous diagnosis; opting to let the technician make his own diagnosis. In the late afternoon of Monday, Sandra called informing me the technician’s diagnosis was simply: the aftermarket catalytic converter did not properly fit with the exhaust manifold. She also advised the shop foreman agreed with the diagnosis. I requested Sandra to now have the technician specifically inspect the motor mounts as being the cause. On Tuesday morning I returned to your dealership and questioned Sandra about the inspection of the motor mount. Sandra went to the shop area and returned informing me the shop foreman said the motor mounts were not the cause of the exhaust leak. I paid the $175 service charge and left confused. The cost to replace the motor mount is expensive, so I brought my vehicle to your dealership believing I would get an honest and professionally diagnosis. With OEM catalytic converters being on back-order for the next 3 to 4 months, it seemed I had had only one option; to go with the other diagnosis and have the motor mounts replaced at a local mechanic shop. It is concerning I paid $175 to a Toyota Dealership to misdiagnosis my issue. I have no training as a mechanic, however the diagnosis from the local mechanic shop seemed plausible. Ultimately, the exhaust leak was fixed by replacing the motor mounts. More
Arrived on my appointment time and was greeted by a friendly customer service representative. Was in & out in 20 minutes. Very courteous and punctual friendly customer service representative. Was in & out in 20 minutes. Very courteous and punctual More
Duy Phung is supper nice and patient agent. I would recommend him as point of contact for any new car you want to buy. Darren is very knowledgeable, he save time for me and we have a very fun d I would recommend him as point of contact for any new car you want to buy. Darren is very knowledgeable, he save time for me and we have a very fun discussed about financial idea. More
Friendly,efficient and professional service. My vehicle was serviced for a recall and I wasn't expecting to pick up till the next day I was surprise that my vehicle was ready the same day. Now t My vehicle was serviced for a recall and I wasn't expecting to pick up till the next day I was surprise that my vehicle was ready the same day. Now that's service anyone can appreciate. More