
Mac Haik Toyota
League City, TX
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4,596 Reviews of Mac Haik Toyota
I’m glad I didn’t settle. After shopping a few other dealerships and originally looking at a completely different make and model I’m proud to say I am a repeat Toyota owner thanks to Mac Haik. I was nev dealerships and originally looking at a completely different make and model I’m proud to say I am a repeat Toyota owner thanks to Mac Haik. I was never pressured, I got honest answers and I know I made the right decision. Staff was awesome, patient and accommodating. I would recommend them to all of my family and friends More
Purchased a new Tundra after my 2013 Tundra was totaled in a flood. Both Scott (salesman) and Ray (finance rep) were nice and answered all my questions. I was in and out quick since I knew what I wanted in a flood. Both Scott (salesman) and Ray (finance rep) were nice and answered all my questions. I was in and out quick since I knew what I wanted before I went. It probably also helped that I did the online pre-qualification and waited for someone to call me back which was Scott. He was nice to talk to on the phone and in person. Neither Scott or Ray tried to pressure me into buying something I didn't ask for. I usually don't write reviews but this was such a good experience that I had to say something especially after reading some of the bad reviews and considering passing by this dealer. Just shows that you shouldn't go on just the bad reviews. Every salesman is different and I must have gotten one of the good ones. Love the new truck. More
Sammy was great and extremely helpful and got me exactly the deal I wanted for a new RAV4 Hybrid XLE. Everything went smoothly and I was able to get a good price on my trade-in and was able to drive out of the deal I wanted for a new RAV4 Hybrid XLE. Everything went smoothly and I was able to get a good price on my trade-in and was able to drive out of there with my new car within 3 hours. More
My overall experience with purchasing a new Toyota Tundra was good. The salesman Matt took good care of my needs. I would recommend this dealership. was good. The salesman Matt took good care of my needs. I would recommend this dealership. More
Got a land cruiser with front aftermarket upper control arm (full adjustable) alignment completed. The works done was good (kudos to the tech - Jacob Bullock). The findings was not clearly communicated be arm (full adjustable) alignment completed. The works done was good (kudos to the tech - Jacob Bullock). The findings was not clearly communicated before pick-up (only general information communicated by the service advisor). The service advisor ended getting the tech to explain the findings and works completed (feel like the service manager either doesn’t know how to explain it). Not sure what’s MacHaik’s policy is for wearing face mask during a pandemic, but face masks weren’t used consistently in the services’ office (from the cashiers to the service advisors) - what if a customer is sick or a machaik employee were sick? Only the tech has face cover on during our chat (again, kudos to this guy). 3 stars because the service advisor doesn’t seem to be able to explain the works/findings. I used to go to Janie but she no longer works there. More
generally speaking service is good,prices are not too far out of line the people friendly and know what they are talking about. But it seems making a appointment does not seem to move things along much. I out of line the people friendly and know what they are talking about. But it seems making a appointment does not seem to move things along much. I arrive at 7:15 for a 7:30 and the car still sits for a hour and a half before going into a bay. More
Sammy made buying a new vechile easy. The entire staff was friendly and professional. I would recommend this dealership to my friends and family. I will go back to them when I am ready to purchase anothe was friendly and professional. I would recommend this dealership to my friends and family. I will go back to them when I am ready to purchase another vechile. More
Professional, clean, friendly, and always helpful. Had to get a rental and it was so easy. Work was completed before they thought it would be! get a rental and it was so easy. Work was completed before they thought it would be! More
Always fast and friendly! I came in for my tire rotation and tire pressure light. Dalton took care of everything right away, I always enjoy the service and tire pressure light. Dalton took care of everything right away, I always enjoy the service More