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Mac Haik Toyota
League City, TX
4,601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,601 Reviews of Mac Haik Toyota
October 08, 2020
Purchased a new Tundra after my 2013 Tundra was totaled in a flood. Both Scott (salesman) and Ray (finance rep) were nice and answered all my questions. I was in and out quick since I knew what I wanted in a flood. Both Scott (salesman) and Ray (finance rep) were nice and answered all my questions. I was in and out quick since I knew what I wanted before I went. It probably also helped that I did the online pre-qualification and waited for someone to call me back which was Scott. He was nice to talk to on the phone and in person. Neither Scott or Ray tried to pressure me into buying something I didn't ask for. I usually don't write reviews but this was such a good experience that I had to say something especially after reading some of the bad reviews and considering passing by this dealer. Just shows that you shouldn't go on just the bad reviews. Every salesman is different and I must have gotten one of the good ones. Love the new truck. More
by KEVIN
Verified CustomerEmployees Worked With
Darren Day, Scott Crowell
October 07, 2020
Sammy made buying a new vechile easy. The entire staff was friendly and professional. I would recommend this dealership to my friends and family. I will go back to them when I am ready to purchase anothe was friendly and professional. I would recommend this dealership to my friends and family. I will go back to them when I am ready to purchase another vechile. More
by COLIVAREZ27
Employees Worked With
Sammy Yanes, Lawrence Asmus
October 06, 2020
Professional, clean, friendly, and always helpful. Had to get a rental and it was so easy. Work was completed before they thought it would be! get a rental and it was so easy. Work was completed before they thought it would be! More
by KATYRENDON
Employees Worked With
Daniel T. In service
October 06, 2020
Scott was excellent was happy to buy my second Rav4 from Mac Haik Toyota and Scott. Silly to add words for some artificial minimum but here again Scott was excellent Mac Haik Toyota and Scott. Silly to add words for some artificial minimum but here again Scott was excellent More
by JD2PR
Employees Worked With
Scott Crowell
October 06, 2020
Always fast and friendly! I came in for my tire rotation and tire pressure light. Dalton took care of everything right away, I always enjoy the service and tire pressure light. Dalton took care of everything right away, I always enjoy the service More
by AJ
Employees Worked With
Dalton Devillier
October 04, 2020
BAIT AND SWITCH MANAGERS AND SALESPERSONI have lease BAIT AND SWITCH MANAGERS AND SALESPERSON I have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want BAIT AND SWITCH MANAGERS AND SALESPERSON I have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want when shopping for a car. I contacted this Dealership and spoke to a salesperson to get a lease price and never called back. I contacted the dealership and spoke to LAWRANCE Finance Manager. we discussed that what I needed on a lease which has always been 36 Months 12K miles a year. He quoted me a price for the vehicle and I drove 45 miles to get there, after I get there I was introduced to salesperson KURT SHEETS (Run away if you go there) who i should of none was going to be a problem when I saw him as he was standing around doing nothing. we discussed the vehicle after I agreed and started to do the paper work all of the sudden they wanted to charge more for mud flaps that were on the car and get this also for Mats. I told him if they were going to be so petty I would not buy the car he said ok and I left. I contacted Lawrence again who this time had a completely different attitude and we discussed the issues he said just come back and we will throw in placemats but no Maintenance which is something I get all the time. That night the salesman KURT SHEETS texts me and said to trust him that an extra year was not needed since this car comes with maintenance for up to 30 miles and more than likely I would not use the 3rd one. I accepted that, the same day KURT SHEETS texted me that he was leaving early and he wanted me to be there. I told him I would go as soon as I finish he then wanted to do a n application over the phone I said I was not comfortable with that, instead I went to the Toyota web site and got approved. I once again drove to the dealership, an hour later they call me back to sign the documents and all of the sudden things change again, now they said that it was only for 10K miles. I walked out and didn't buy it buy it. I don't know if they figured that since I was a Latino man i would fall for their lies and bait and switch practices but I am not, i have leased over 12 Toyotas, over 10 Mercedes, over 6 Hondas and 1 Infinity, does that sound like someone that does not know what to ask for when lease a vehicle? of course not. These people thrive on BAIT AND SWITCH. I never heard back from Lawrence the Manger, and Kurt could care less I walked away, which leads me to believe that they only care to sell to people with low credit where they can count on those poor people needs and take advantage of them RUN FROM THIS PLACE and take it from me if you go DONT USE KURT SHEETS or Lawrence and let me tell you the other finance Manager is as bad as KURT and LAWRENCE... Look at all the people that complain about the same thing. TRUST ME DONT GO HERE there are better dealerships that DONT BAIT AND SWITCH PEOPLE More
by sanchelg
Employees Worked With
DONT USE KURT SHEETS OR ANYONE FOR THAT MATTER, Kurt Sheets, Lawrence Asmus
October 03, 2020
I came in to my Toyota dealer because I had a light on my dash board to visit my dealer. I assumed that I needed to change the oil. I was wrong, the oil has about 5000 miles till next oil change. But my dash board to visit my dealer. I assumed that I needed to change the oil. I was wrong, the oil has about 5000 miles till next oil change. But I had a problem with my tires. There had been a problem with the car, I just assumed it was the oil Thank you very much to my service rep. I got new tires and the problem has gone away. More
by DESERTROSE1944
Employees Worked With
Vidal Maldonado, Eliseo Abad
October 03, 2020
The service team was professional and courteous. During the inspection, they let me know what I needed, and the price, before doing anything. I very satisfied with the service. the inspection, they let me know what I needed, and the price, before doing anything. I very satisfied with the service. More
by VERNA.RICHARDSON
Employees Worked With
I don't know the names of the people. I only interacted with the man at the service window., Ralph Accardo
October 03, 2020
I came for my plates, and the same kind and cordial salesman attended me immediately, he is a great salesman I highly recommend him, as he is a great professional in his work. Thank you salesman attended me immediately, he is a great salesman I highly recommend him, as he is a great professional in his work. Thank you More
by ArredondoI
Employees Worked With
Nick Tieu
