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Mac Haik Toyota
League City, TX
4,596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,596 Reviews of Mac Haik Toyota
October 06, 2020
Scott was excellent was happy to buy my second Rav4 from Mac Haik Toyota and Scott. Silly to add words for some artificial minimum but here again Scott was excellent Mac Haik Toyota and Scott. Silly to add words for some artificial minimum but here again Scott was excellent More
by JD2PR
Verified CustomerEmployees Worked With
Scott Crowell
October 04, 2020
BAIT AND SWITCH MANAGERS AND SALESPERSONI have lease BAIT AND SWITCH MANAGERS AND SALESPERSON I have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want BAIT AND SWITCH MANAGERS AND SALESPERSON I have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want when shopping for a car. I contacted this Dealership and spoke to a salesperson to get a lease price and never called back. I contacted the dealership and spoke to LAWRANCE Finance Manager. we discussed that what I needed on a lease which has always been 36 Months 12K miles a year. He quoted me a price for the vehicle and I drove 45 miles to get there, after I get there I was introduced to salesperson KURT SHEETS (Run away if you go there) who i should of none was going to be a problem when I saw him as he was standing around doing nothing. we discussed the vehicle after I agreed and started to do the paper work all of the sudden they wanted to charge more for mud flaps that were on the car and get this also for Mats. I told him if they were going to be so petty I would not buy the car he said ok and I left. I contacted Lawrence again who this time had a completely different attitude and we discussed the issues he said just come back and we will throw in placemats but no Maintenance which is something I get all the time. That night the salesman KURT SHEETS texts me and said to trust him that an extra year was not needed since this car comes with maintenance for up to 30 miles and more than likely I would not use the 3rd one. I accepted that, the same day KURT SHEETS texted me that he was leaving early and he wanted me to be there. I told him I would go as soon as I finish he then wanted to do a n application over the phone I said I was not comfortable with that, instead I went to the Toyota web site and got approved. I once again drove to the dealership, an hour later they call me back to sign the documents and all of the sudden things change again, now they said that it was only for 10K miles. I walked out and didn't buy it buy it. I don't know if they figured that since I was a Latino man i would fall for their lies and bait and switch practices but I am not, i have leased over 12 Toyotas, over 10 Mercedes, over 6 Hondas and 1 Infinity, does that sound like someone that does not know what to ask for when lease a vehicle? of course not. These people thrive on BAIT AND SWITCH. I never heard back from Lawrence the Manger, and Kurt could care less I walked away, which leads me to believe that they only care to sell to people with low credit where they can count on those poor people needs and take advantage of them RUN FROM THIS PLACE and take it from me if you go DONT USE KURT SHEETS or Lawrence and let me tell you the other finance Manager is as bad as KURT and LAWRENCE... Look at all the people that complain about the same thing. TRUST ME DONT GO HERE there are better dealerships that DONT BAIT AND SWITCH PEOPLE More
by sanchelg
Employees Worked With
DONT USE KURT SHEETS OR ANYONE FOR THAT MATTER, Kurt Sheets, Lawrence Asmus
October 03, 2020
I came in to my Toyota dealer because I had a light on my dash board to visit my dealer. I assumed that I needed to change the oil. I was wrong, the oil has about 5000 miles till next oil change. But my dash board to visit my dealer. I assumed that I needed to change the oil. I was wrong, the oil has about 5000 miles till next oil change. But I had a problem with my tires. There had been a problem with the car, I just assumed it was the oil Thank you very much to my service rep. I got new tires and the problem has gone away. More
by DESERTROSE1944
Employees Worked With
Vidal Maldonado, Eliseo Abad
October 03, 2020
The service team was professional and courteous. During the inspection, they let me know what I needed, and the price, before doing anything. I very satisfied with the service. the inspection, they let me know what I needed, and the price, before doing anything. I very satisfied with the service. More
by VERNA.RICHARDSON
Employees Worked With
I don't know the names of the people. I only interacted with the man at the service window., Ralph Accardo
October 03, 2020
I came for my plates, and the same kind and cordial salesman attended me immediately, he is a great salesman I highly recommend him, as he is a great professional in his work. Thank you salesman attended me immediately, he is a great salesman I highly recommend him, as he is a great professional in his work. Thank you More
by ArredondoI
Employees Worked With
Nick Tieu
October 03, 2020
The service was satisfactory Time for wait was decent The service was satisfactory Time for wait was decent They also ordered my recall and will call when it arrives. All was good at Dealership The service was satisfactory Time for wait was decent They also ordered my recall and will call when it arrives. All was good at Dealership More
by SHARK9669
Employees Worked With
James Horton
October 02, 2020
We were looking for a Rav4 and were assisted by friendly and knowledgeable sales staff including Johnny Rodriguez and Nick Tieu. After a test drive we decided on a hybrid Rav4. The staff worked with us on and knowledgeable sales staff including Johnny Rodriguez and Nick Tieu. After a test drive we decided on a hybrid Rav4. The staff worked with us on payment without pressure, and though it took some time, we were happy to drive out with our new SUV. More
by Geoffrey Matthews
Employees Worked With
Nick Tieu, Johnny Rodriguez, Troy Ashcraft
October 02, 2020
Mike was great! I only wish that my trade in was kept a little longer to make the switch on tires. I made it well known that I would be back on Tuesday to trade out the original tires but we came and the c little longer to make the switch on tires. I made it well known that I would be back on Tuesday to trade out the original tires but we came and the car was already gone. More
by TUNZEDIANE
Employees Worked With
Darren Day, Stephen Pendleton
October 02, 2020
Was very pleased with my Salesman Bob and his boss Lawerence. Also, the financial advisor I dealt with was very friendly and answered all my questions. Lawerence. Also, the financial advisor I dealt with was very friendly and answered all my questions. More
by CAROLHUTSON57
Employees Worked With
Scott Crowell, Lawrence Asmus, Bob Asterby
October 02, 2020
Axel was incredible. very genuine and kind salesmen. Manager was terrible. Huge xxxxx. actual paperwork purchase process took 2+ hours, but axel did what he could to help entertain. Manager was terrible. Huge xxxxx. actual paperwork purchase process took 2+ hours, but axel did what he could to help entertain. More
by bcush
Employees Worked With
Axel was incredible. Everything else was terrible. , Doug Drotts
