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Mac Haik Toyota
League City, TX
4,596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,596 Reviews of Mac Haik Toyota
Verified Customer
February 23, 2024
James was beyond amazing! From the first phone call to check on the availability of the vehicle we were interested to our in person visit. Super friendly, professional & helpf From the first phone call to check on the availability of the vehicle we were interested to our in person visit. Super friendly, professional & helpful. He made our experience by far the best. This dealership takes #1 in customer care. Very honest & we absolutely loved our deal. We have our dream truck , thank you James & staff. Highly recommend!! More
by Madai Hernandez
Employees Worked With
James Bui
February 20, 2024
I brought my ‘22 Toyota Tundra to the dealership that I bought and had for a whopping 1.5 months for a loud screeching sound I’d hear every time I’d come to a stop. I set the appt up, they got me an Uber t bought and had for a whopping 1.5 months for a loud screeching sound I’d hear every time I’d come to a stop. I set the appt up, they got me an Uber to my house and had my truck for 8 hrs. I had to call 3X to get answers. After all of that time, there was zero resolution and they told me that it was now a RECALL that Toyota didn’t direct th to fix so they just put my braking system back together and said “Call customer service.” I was PISSED. Another guy was there for the same thing with a ‘21 Tundra and his noise was WORSE THAN MINE. I called customer service and opened up a ticket that supposedly put this recall in the queue. It’s been near 3 wks since and I’ve heard NOTHING from Toyota. I’ve put <10k miles on my new truck but it already has an unbearable noise that Toyota refuses to fix. I’m contemplating returning the truck in all honesty. Idk why they wouldn’t just FIX THE xxxx RECALL. More
by HANSBECKFORD
Employees Worked With
James Horton
February 19, 2024
Larry was very helpful and accommodating during the whole sale =) I will definitely be recommending all my friends and family to work with him when they're in the market for a new vehicle sale =) I will definitely be recommending all my friends and family to work with him when they're in the market for a new vehicle More
by JDVALDECANAS
Employees Worked With
Larry Tschoerner
