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Mac Haik Toyota - Service Center

League City, TX

4.6
2,649 Reviews

2,649 Reviews of Mac Haik Toyota - Service Center

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May 29, 2024

Extremely long wait with absolutely no regard for customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oi More

by JLSUSMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Professional service. Will continue to bring our Toyota to this dealership for service and maintenance More

by sjones145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 27, 2024

Jacob and Daniel have very good customer service. Highly recommend them for your next visit More

by DEFRICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker and Jacob Bullock
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 27, 2024

Awesome except the windshield coverage. After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because More

by JRETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager that closed my loan.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 25, 2024

There are only good dealership to deal with! My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open an More

by MATTBROWNING6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 25, 2024

I think 1. 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and tr More

by J_MCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 22, 2024

Good and quick service. However process of checking in can be improved. This will be one of my preferred Toyota dealerships More

by jhcao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 22, 2024

it was my first time taking my car, and I loved the service, I was satisfied. More

by SANDOVALZAIDE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you! Look forward to seeing you back at the dealership!

May 21, 2024

Well my 2022 Tundra xxxx the bed when the engine blew up at 15k miles on the ODO. Ralph in service got it all taken care of under Toyota warranty and took care of a recall I wasn’t aware on top of that. The More

by KIT HEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
May 30, 2024 -

Mac Haik Toyota responded

Thank you! Glad we were able to help you.

May 20, 2024

Friendly staff with great customer support, turn around time was great and they use protection to eliminate get the interior of my vehicle dirty. More

by BEKPAZ1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 20, 2024 -

Mac Haik Toyota responded

Thank you!