2,649 Reviews of Mac Haik Toyota - Service Center
Extremely long wait with absolutely no regard for customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oi customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oil change and check. More
Professional service. Will continue to bring our Toyota to this dealership for service and maintenance Will continue to bring our Toyota to this dealership for service and maintenance More
Awesome except the windshield coverage. After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because they treated the windshield. The windshield was not treated after I signed the loan paperwork. I went from the finance manager and drove off in the truck. I feel the windshield treatment was not factual and I don’t $800 on a product I do not need. Otherwise I love the truck and dealership. More
There are only good dealership to deal with! My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open an My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open and honest. Financing department was great to work with very super nice. More
I think 1. 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and tr 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and trying to upsell me on other things, I would have gotten out in a more timely manner. More
Good and quick service. However process of checking in can be improved. This will be one of my preferred Toyota dealerships However process of checking in can be improved. This will be one of my preferred Toyota dealerships More
it was my first time taking my car, and I loved the service, I was satisfied. service, I was satisfied. More
Well my 2022 Tundra xxxx the bed when the engine blew up at 15k miles on the ODO. Ralph in service got it all taken care of under Toyota warranty and took care of a recall I wasn’t aware on top of that. The at 15k miles on the ODO. Ralph in service got it all taken care of under Toyota warranty and took care of a recall I wasn’t aware on top of that. The ladies in the rental department made sure I had a brand new rental vehicle to drive while my truck was being fixed; warranty paid for that too. 10/10 on all counts. Truck is running great now. I’ll be back for my service with them from now on. More
Friendly staff with great customer support, turn around time was great and they use protection to eliminate get the interior of my vehicle dirty. time was great and they use protection to eliminate get the interior of my vehicle dirty. More