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Maguire Chevrolet of Grand Island - Service Center

Grand Island, NY

4.5
590 Reviews

590 Reviews of Maguire Chevrolet of Grand Island - Service Center

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September 03, 2023

Quality repair work but serious problems with the service appointment system. Does not answer the phone nor was on-line website appointment locally recognized/prepared for. More

by 2PENFORHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman whose name I forget
Sep 06, 2023 -

Maguire Chevrolet of Grand Island responded

Thank you so much for sharing your service experience. Your feedback helps us improve our service for everyone. I would like to discuss how we could’ve made your experience better, please contact me at 716-866-4409 or email. We look forward to hearing from you! Thanks again, Marc Sempert Fixed Operations Director msempert@maguirecars.com

September 02, 2023

Theresa was fabulous and very courteous and timely, also made the effort above and beyond to come looking for me as I was browsing the lot,would recommend the service department to anyone thanks again More

by VERN63144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa service desk
September 02, 2023

Courteous service personnel, oil change & tire rotation service done at a fair price . Truck returned with interior clean (floor & steering wheel ) also clean under hood & rims /tires . Done in a short tim More

by DOMINICJGUGLIELMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Arcadi
September 02, 2023

Chris Elliott was my salesman. He was the best. He went above and beyond to help me and explain everything!! More

by MSPACONE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Very friendly and fast. Wasn’t there very long, they are ordering a part and will call when it’s in. More

by CAREBEAR00206
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
September 01, 2023

Paid $7K for repairs and services. Brought my truck in because it shakes while driving. They kept the vehicle for 7 days. Said they fixed the shakes. However, the vehicle still shakes More

by VEGAGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa
Sep 01, 2023 -

Maguire Chevrolet of Grand Island responded

Hello, Just want to apologize the inconvenience this may have caused. I will have someone contact you Tuesday morning to set a time for us to look at this issue. Ronnie Mansour General Manager

September 01, 2023

The service person I believe his name was Steve, over heard me talking with another service person and went over and above to help me out. That’s customer service. Thanks so much!! More

by Skid1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Came out twice to get it fixed. First appointment was 8/4 and was told whoever scheduled me made a mistake and I had to wait until they could schedule with Basil ford. Left my car a More

by ERIN14108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure name
August 29, 2023

Receptionist Teresa's helpfulness and courteous personality was a breath of fresh air , would recommend Mcguire service team to anyone,very fast service More

by VERN63144
Recommend Dealer
Yes
Employees Worked With
Bob Fadeley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa , Brittany Krakomberger
August 25, 2023

My son went for me this time but in all my past visits it has always been very pleasant . More

by CHARLENE.MAZUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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