Mahwah Ford

Jenn in the service department was absolutely outstanding - She was not only informative and responsive, but she was extremely kind which is not a common finding at dealerships in my experience. The text fea - She was not only informative and responsive, but she was extremely kind which is not a common finding at dealerships in my experience. The text feature was fantastic because of my work schedule. I could even tell Jenn's kindness through text! I would absolutely drive farther in order to come to Mahwah Ford because of this excellent service! More

The service center worked on my ford escape. Performing all recommended maintenance tasks as recommended by Ford Performing all recommended maintenance tasks as recommended by Ford More

They worked with me financially and very pleasant ownership and salespersons. Made me feel comfortable. Mark Reilly was very patient and helpful. Thank you! ownership and salespersons. Made me feel comfortable. Mark Reilly was very patient and helpful. Thank you! More

Courteous explained everything that was to be done. Not a long wait. Well done in all phases Not a long wait. Well done in all phases More

Always a pleasure to come here. I know that my car is in good hands and that I will not have any unexpected costs. Everyone in the service department is transparent and even help yo I know that my car is in good hands and that I will not have any unexpected costs. Everyone in the service department is transparent and even help you use points so it’s an added savings. More

Everything was handled professionally and a loaner makes it easy to get the work done. it easy to get the work done. More

Worked with Jennifer Bishop. She is a excellent Service person. She made it possible for me to wait for my vehicle, as it is my only transportation. She deserve a raise. She is a excellent Service person. She made it possible for me to wait for my vehicle, as it is my only transportation. She deserve a raise. More

AS usual, I walk in, all nervous,,,,,,, but all is clearly explained,,,,, and I walk out so relaxed!!!!!! clearly explained,,,,, and I walk out so relaxed!!!!!! More

Bought two new cars there. I love the service and how I’m treated. Working with service advisor Jennifer Bishop was a pleasure. I also love their complimentary Pick-up & Delive I love the service and how I’m treated. Working with service advisor Jennifer Bishop was a pleasure. I also love their complimentary Pick-up & Delivery (valet) service. It’s a wonderful feature usually reserved for very high end dealerships. More

First time at this dealer for service. Service department to me is second to none Definitely go back. Service department to me is second to none Definitely go back. More