Maita Honda

The very best choice for a Honda dealer near Sacramento I bought a new Honda Insight today. I have purchased about a dozen new cars in my 50+ years of driving. I have had enough unpleasant car buying expe I bought a new Honda Insight today. I have purchased about a dozen new cars in my 50+ years of driving. I have had enough unpleasant car buying experiences to know exactly what I like and dislike. My time with the Maita team was by far the most delightful purchase ever. It started with Matt, an Internet sales guy who gave me a quote via email within an hour of my request. When I told him when I was coming in, he emailed me that he would not be there, but I should talk to JJ, another Internet sales guy. JJ was great from the beginning. I told him that I needed to have a casual, no pressure time with him and he really delivered. He ran around like crazy getting everything lined up and we quickly came to an amicable agreement. No BS, no ups, no extras, a clean deal. Mary Ellen, the finance person, was a fun date too. She gave a brief presentation of the stuff that she was supposed to mention but was completely un-pushy and graciously accepted my “no thanks” responses. I had been to a competitor’s dealership and walked out in disgust after being continuously disrespected. Luckily, I found Maita and have begun a relationship with the only dealership I’ll ever need. More

Overall satisfied Thank you! Appreciate service, promptness, and great customer service! By the way, kuddos to Ruby and her beautiful smile, kindness and friendliness Thank you! Appreciate service, promptness, and great customer service! By the way, kuddos to Ruby and her beautiful smile, kindness and friendliness when checking out! More

Oil Change Visit John is a pleasure to work with. I chose to wait and the service took longer than the first guy I talked with suggested it would take. But I don't John is a pleasure to work with. I chose to wait and the service took longer than the first guy I talked with suggested it would take. But I don't think that was John's fault -- just a busy time. More

Just what we were looking for Barbara gave us a competitive deal. She was straightforward and a breath of fresh air compared to other dealerships! Thank you for taking care of us! Barbara gave us a competitive deal. She was straightforward and a breath of fresh air compared to other dealerships! Thank you for taking care of us! More

Fix back windshield wiper going on without being turned on Had a difficult time with diagnostic, second time time for same problem, left windshield front and back with dirty streaks from wipers. You could at l Had a difficult time with diagnostic, second time time for same problem, left windshield front and back with dirty streaks from wipers. You could at least clean the windshield. More

It was okay So far dealership was nice and not pushy salesman was professional and generous. Clean environment customer service was okay not as exceptional as oth So far dealership was nice and not pushy salesman was professional and generous. Clean environment customer service was okay not as exceptional as other dealership we have visit. Water was not offer as a courtesy during hot day. Will I buy another car from this dealership probably not. More

Great deal! Great cars! Had a great experience! Saw the car online, talked with Victor for awhile. Drove down and saw the car. It's 3 years old with 32K miles on it but it LO Had a great experience! Saw the car online, talked with Victor for awhile. Drove down and saw the car. It's 3 years old with 32K miles on it but it LOOKS LIKE NEW! I wish I could have their detail team clean my car every week. WOW! IT WAS SPOTLESS! Anyway, I'd buy from them again in a heartbeat! More

Purchased a brand new vehicle with a defective radio When going over features of new vehicle, was told that the reception of the Sirius XM was poor due to the vehicle was under an awning. However, when When going over features of new vehicle, was told that the reception of the Sirius XM was poor due to the vehicle was under an awning. However, when driving home, there was still a lot of static and poor quality. Called dealership and was told to call Sirius XM. After on the phone with Sirius XM for over an hour, was told it was a hardware issue. Brought the car back in and Service had to order a new radio. It took almost 3 weeks to have new radio ordered and installed. Major complaint was with the Service Dept. There was no update given as to the status of my vehicle. Had to place over 4 phone calls and no return calls. There was only one individual (Trevor) who finally responded and followed up with our needs. More

My Maita experience I could use the Honda dealer closer to my home but their customer service is nothing like Maitas. I go out of my way to get service at this dealer bec I could use the Honda dealer closer to my home but their customer service is nothing like Maitas. I go out of my way to get service at this dealer because they go out of their way to make me happy. More