Maita Toyota of Sacramento

Maintenance required Very efficient, friendly, thorough service. You should have included Art in your list of employees because his friendliness and prompt greeting made m Very efficient, friendly, thorough service. You should have included Art in your list of employees because his friendliness and prompt greeting made me feel like family! More

Great place to purchase new car or truck. The sales guy (Tim) is professional, respectful, and knowledgeable. He helped me get a really good deal on my new truck. I am glad that I had a pressu The sales guy (Tim) is professional, respectful, and knowledgeable. He helped me get a really good deal on my new truck. I am glad that I had a pressure free shopping experience here. More

sales person the sales person "Asam" was excellent, no pressure, very soft spoken and proffesional, but the Sales Manager who came to discuss the pricing after th the sales person "Asam" was excellent, no pressure, very soft spoken and proffesional, but the Sales Manager who came to discuss the pricing after the credit check was definitely a problem , with his attitude and way he talks and felt very unwelcomed , had nothing to do with pricing either. I think his name was thomas if my memory serves right. We bought two cars , and we were with the finance department and some clarification was needed so the finance guy called for sales manager and the way he came in and shouting and calling for the Salesperson and sitting in the finance person's chair like he was getting to see some movie and very unprofessional. My nephew is a dentist and he almost walked out before I took control of the sitution. Bottom line is he needs training in communication in my opinion before he is put out on the floor, it reflects very bad on the overall organization. More

Misleading inspection paperwork The sales team was fine, but the inspection paperwork I got on the pro-certified used vehicle I purchased was misleading. The battery said it was test The sales team was fine, but the inspection paperwork I got on the pro-certified used vehicle I purchased was misleading. The battery said it was tested and was great. When I took the car home it wouldn’t start the next day. i got stranded at work one day and couldn’t get to work another day. They sold me a car with a completely dead battery and told me that it was checked and good. The AAA guy who jumped my car tested the battery and said it was completely trash. I am not happy with the dishonesty here. More

Excellent Customer Service Everyone was very friendly and helpful. I had been quoted one price on Thursday night which I should have finalized. I went back on Friday and of c Everyone was very friendly and helpful. I had been quoted one price on Thursday night which I should have finalized. I went back on Friday and of course that price was no longer available. The typical car salesman switch. Buyer beware. There were 2 issues with the car which was fixed. The service department was very friendly. The customer service is excellent. I know what good customer service is as I worked in that field for 20 years. More

Good job as always! I was greeted with a smile by the check-in personnel (I forgot his name tho, but I think I remember his face). We had a fun conversation. The servi I was greeted with a smile by the check-in personnel (I forgot his name tho, but I think I remember his face). We had a fun conversation. The service agent, Andrew, was very helpful and made sure that I will cover all of my free services! Yey! He even gave me schedules so I wont forget. The service didn’t take much time. And no scratches on my car. Good job! More

Great service I showed up without an appointment for a coupon service special. I waited about 10 minutes to get checked in in the "No appointment" line and waited a I showed up without an appointment for a coupon service special. I waited about 10 minutes to get checked in in the "No appointment" line and waited about 1.5 hours for the service to be done. I was offered a new set of tires that were not urgent and turned them down. The service writer reviewed the results of the multi-point inspection and informed me of the condition of my brakes and tires. I think this was a good deal and would do it again. More

Immediate response to my need for car repair . Once again, Luis Mendez was on the spot and ready to help when I needed my car towed to meter. He communicated clearly with me and with my insura . Once again, Luis Mendez was on the spot and ready to help when I needed my car towed to meter. He communicated clearly with me and with my insurance company. The joint cooperation meant and efficient, professional result. I feel gratitude for the lease and Maita as well as for the cooperation with my insurance company More

First class service Lee was very professional and thorough. It was busy but he still took his time to answer all my questions. I would like to work with Lee the next tim Lee was very professional and thorough. It was busy but he still took his time to answer all my questions. I would like to work with Lee the next time I come back More

Waited All went well except the wait time. I believe you shouldn't have to wait 1 1/2 hours when you're coming in for only a regular service maintenance wit All went well except the wait time. I believe you shouldn't have to wait 1 1/2 hours when you're coming in for only a regular service maintenance with an appointment. I believe you are overbooking your capacity. I don't think you were understaffed. I think the facility couldn't handle it. You would need many more workstations to handle your business. More