Maita Toyota of Sacramento

Excellent Great staff the best compared to other Maita dealerships Very friendly, clearly explained everything was very accurate She was ahead of schedule wit Great staff the best compared to other Maita dealerships Very friendly, clearly explained everything was very accurate She was ahead of schedule with the estimated time. More

efficient. prompte, clean, courteous It is always our feelings that Maita Toyota's service is very reliable. But it is also very pleasant to have Maita to service our cars (2 rather aged It is always our feelings that Maita Toyota's service is very reliable. But it is also very pleasant to have Maita to service our cars (2 rather aged Toyota). The people greets you at the line is always very cheerful, and the person at the desk is professional, efficient, friendly, and he/she remembers the customer he/she serves. When the service is done, he/she would come to you personally, instead of a loud speaker. This time, the person who serves me at the desk was Bethany Garcia. As she explained to me all the works done, with a few words of conversation, she told me that she studied at American River College) to study, I asked her about her major field, "Communication" (I told her I was a retired professor from Buffalo, New York) .... Yes, Maita's waiting room is clean, spacious, the chairs are comfortable (to do readings with good light). More

recall service Kurt was kind and funny. He made my recall appointment very easy and smooth. He called when he said he would and the service was completed when he s Kurt was kind and funny. He made my recall appointment very easy and smooth. He called when he said he would and the service was completed when he said it would be complete! More

Maintenance and Recall Service I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to retu I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to return to them with the recent purchase of my 2nd Toyota. It was interesting to learn they now use UBER for shuttle service at no charge to the customer. PROS: Val assisted me this time and he was great! I had brought my car in for maintenance and was informed my car had a recall which he was able to take care of it the next day. The maintenance on my car was completed faster than the estimated time which I was happy with since it was after a long day at work. CONS: When I first pulled up for my appointment this time, there was a wait as there were no service person visible to check your vehicle in. Upon completion and after checking in with the valet to p/u my car, the 2 service guys standing outside were notified to pull my car up but did not act on it immediately. I understand if they were busy due to work related stuff but it appears and sounded as they were watching some sort of video or something on a cell phone or electronic device sitting hidden on the top self of the cart that sits between the check-in lanes. I felt a couple of the staffs checking the cars in and out were not professional and as friendly as those working inside. And just a suggestion, but it would be nice to have outdoor seating available for customers waiting for their vehicles to be pulled up. More

Always good service at Maita. I've been going to Maita Toyota on Auburn since I bought my 2010 Sienna. They have delivered consistent quality and customer service. This has inclu I've been going to Maita Toyota on Auburn since I bought my 2010 Sienna. They have delivered consistent quality and customer service. This has included clarity on the maintenance services I'm receiving, good communication with repair needs, price matching when I needed new tires, taking responsibility when the problem was theirs, explaining clearly when the problem was mine, an upbeat and down-to-earth, smooth and efficient vehicle intake and outtakes. They do what they do very well and I appreciate it. More

Good experience Identified issue with break light for to follow appointment which is ok. However now right turn signal is on high speed and left on notmal Identified issue with break light for to follow appointment which is ok. However now right turn signal is on high speed and left on notmal More

Top notch dealership!! We bought our Prius from the Maita dealership in 2009 and were very impressed with our experience. We live in Davis but it is worth the extra drive to We bought our Prius from the Maita dealership in 2009 and were very impressed with our experience. We live in Davis but it is worth the extra drive to have our Prius serviced at Maita. We have never had a bad experience and we trust the work that is done on our car. We tried the Toyota dealership in Davis twice, for convenience sake, but were horribly disappointed with the service and communication. Both times the car needed to be taken back to the service department . Maita Toyota has earned our loyalty and we have recommended them to many friends that have had bad experiences in Davis. We are considering a Subaru for our next car and are thrilled that there is a Maita Subaru! Thank you :) More

Easy Peasy Marlon was very nice and assured me that I would be out in a couple of hours, and I was. The experience as a whole was very good especially when I tho Marlon was very nice and assured me that I would be out in a couple of hours, and I was. The experience as a whole was very good especially when I thought I would be there for about 5 hours. More

Always a good experience I have never been disappointed by my service visits to Maita Toyota. The service reps always explain what is going to happen very thoroughly. The wait I have never been disappointed by my service visits to Maita Toyota. The service reps always explain what is going to happen very thoroughly. The waiting room is very comfortable. I wait for my car because I don't want to spend the time getting a ride to and from the dealership, so the facilities are important to me. I go in fully expecting a long wait, but it never seems to take too long to get my car. The checkout procedures are equally excellent with the rep telling me everything about the maintenance done on my car and with the car delivered promptly to the front. More

Excellent Service Experience I have gone to Maita for years when I need routine service on my Prius. The experience is always great. They keep me informed and their prices are v I have gone to Maita for years when I need routine service on my Prius. The experience is always great. They keep me informed and their prices are very reasonable. More