Maita Toyota of Sacramento

Service Dept I have brought my car to this service center for years. All employees have been excellent t deal with. Tami Matlock has always gone above and beyond t I have brought my car to this service center for years. All employees have been excellent t deal with. Tami Matlock has always gone above and beyond to assist with my needs for maintenance with my car. My sun visor broke on my car and they were able to replace it very quickly. I highly recommend Maita Toyota More

Great service, fast and nice waiting area My boyfriend and I took is Scion xb in for an oil change. The new service area is really nice. There is a nice waiting area with a little cafe, which My boyfriend and I took is Scion xb in for an oil change. The new service area is really nice. There is a nice waiting area with a little cafe, which is nice if you don't need to leave. Everyone was nice and said hello. A nice lady named Tami was helping us she was very quick and efficent. They were busy but very attentive to their customers. The service was fast and a great price for everything they did. My boyfriend and I will for sure return to do business with Maita because we have had some poor experiences elsewhere. More

Honest and great customer service! I had a great experience when I brought my car in for a repair recently. I had to use a rental car. Everyone was friendly and understanding. Everythin I had a great experience when I brought my car in for a repair recently. I had to use a rental car. Everyone was friendly and understanding. Everything was quick and easy. More

BEST DEALERSHIP SALES AND SERVICE EXPERIENCE I HAVE EVER HAD My wife and I purchased a slightly used 2008 Sienna XLE from GREG WONG It had been the Service Manager's vehicle for one year and had 10,000 miles on My wife and I purchased a slightly used 2008 Sienna XLE from GREG WONG It had been the Service Manager's vehicle for one year and had 10,000 miles on it. Greg was a NO pressure salesman. Our daughter and son-in-law had recently purchased a new Camry from Greg and highly recommended him. We were not disappointed. He listened carefully for what we were looking for and made us a GREAT deal on the purchase. We have always had it serviced at the dealership, something I generally avoided in the past due to sometimes unpleasant experiences. The services have always been done in reasonable time, and SEAN SMITH, who is usually my advisor, has saved me money by suggesting waiting for some things like tires a little longer. I did get another 5000 miles on them before purchasing new Michelins from the dealership. So when Sean advised me it was time to replace the brakes, I had no reason to doubt they really needed to be done. A few months back I took another son-in-law's TACOMA in for servicing. Sean was not there that day. Bob Sigston helped me. There was a miscommunication between the shop and Bob. I wound up waiting for five hours for an oil and filter change. When it was discovered that I was still waiting, Bob went to the shop to see what the problem was. The truck had been done and parked hours before, but somehow the advisor desk never got the word. Without my saying anything, Bob immediately comped the service for that day. WOW! They did find that the brakes were very thin, so I came back the next day to have them done. I have NO complaints. How could I? I recommend MAITA to anyone in the market for a car or Toyota service. More

Service underwriter Sean has always provide excellent service. Has a great communication ethic and is very prompt calling and returning phone calls. It's actually been Sean has always provide excellent service. Has a great communication ethic and is very prompt calling and returning phone calls. It's actually been reassuring to have someone so interested in customer care. Thanks. Laura Taylor. More

Exceptional Service My wife and I own Toyota/Lexus loyally consistently getting all service performed at Toyota/Lexus dealerships. Despite always receiving above board se My wife and I own Toyota/Lexus loyally consistently getting all service performed at Toyota/Lexus dealerships. Despite always receiving above board service from the Toyota brand we would like to comment on the truly exceptional customer and technical service provided by Marlon Nanog and Maita Toyota Sacramento. Marlon exudes the professional desire to help and never acts like most service agents trying to identify the easiest means to make a profit for the dealership. He possesses a deep knowledge of the technical attributes of all Toyota vehicles (we own three) and always ensures a very coherent, thoughtful explanation of both the service needs and the options for solution. In the over 15 years we've owned Toyota/Lexus vehicles we've always received consistently good service from Maita and Lexus of Sacramento but Marlon takes ownership of his job to a completely different level. He personifies customer service and truly cares about the quality of his work. Most recently I traveled out of country for work and the battery in our Sequoia suffered a normal cell leak rendering the car unable to start. My wife arrived unannounced with the vehicle on a tow truck and Marlon backed up with three customers. He never disrupted service for anyone in his line or previously scheduled yet also ensured my wife got the car fixed, returned in a superb amount of time considering no appointment, and even power washed the engine compartment. I've watched Marlon extend himself above and beyond routinely for numerous customers without question or lack of a smile. We cannot recommend him enough and, if you saw me, we're unquestionably not related in any way, shape, or form, so I'm only speaking from personal experience. More

Another happy customer The 2014 Tundra I was looking for wasn't available in California so Mehdi had to order for me EXACTLY what I wanted for a very reasonable price. Whe The 2014 Tundra I was looking for wasn't available in California so Mehdi had to order for me EXACTLY what I wanted for a very reasonable price. When it arrived a month later, it was missing a few accessories I'd requested. Mehdi worked hard to resolve the problem and even arranged for a free rental car while Maita installed the missing accessories. Quick and painless, just like the rest of the process. Thank you Mehdi!! More

This was my first new car purchase through a dealership. Mehdi made the experience comfortable and easy. He was able to answered all of my questions and concerns. He created a relaxed and inviting atmospher Mehdi made the experience comfortable and easy. He was able to answered all of my questions and concerns. He created a relaxed and inviting atmosphere. I appreciate the time he took with me to make sure that my purchase was exactly what I wanted. I would recommend Mehdi Raza and Maita Toyoty to my friends and colleagues. Such a positive experience. More

Not disappointed, AGAIN! We are a repeat customer of Mehdi Raza. Our first experience was equal to our experience with Kendall Lexus of Eugene, Oregon. Lexus dotes on their We are a repeat customer of Mehdi Raza. Our first experience was equal to our experience with Kendall Lexus of Eugene, Oregon. Lexus dotes on their customers almost as much as Maita Toyota of Sacramento. We absolutely hate buying cars, particularly hassling over the price, etc. Mehdi gave us the best deal. I research prices, incentives, etc. on line. Maita/Mehdi has always given us the best deal. They are waiting for us when arrive. We never spend more than an hour to close the deal. No hassles, no worries...Thanks Mehdi, and Maita Toyota!! More

Mehdi Raza is a gorgeous salesman with great sales personality , very easy to deal he understand what you want , dealing is very fair . When i visited to the dealer i have no plan to buy the SUV , jus personality , very easy to deal he understand what you want , dealing is very fair . When i visited to the dealer i have no plan to buy the SUV , just because of him we buy the vehicle from them even miles were little over . I drove hundred's of mile's it is very nice , my family love it they all happy with vehicle. I recommended him to my friends . More