Maita Toyota of Sacramento

money pit I don't own a Toyota myself but my mother does and i'm the mechanic in the family so i do know the average cost of routine work like brakes rotors air I don't own a Toyota myself but my mother does and i'm the mechanic in the family so i do know the average cost of routine work like brakes rotors air filters oil oil filters spark plugs cv boots and the such and my mother has brought her vehicle to this shop for every single service and at first i thought great that should keep the car running good but then i noticed she was always having repairs done and the price was going up and up and the car barely has 120'000 miles on it now you might think i talking about 2 or 3 or 4 hundred dollars but that would be a huge improvement. at 100'000 miles we had the normal expensive tune up but then at 115 we had another 5,000 dollar job and then at 120;000 miles i take the car in for my mom and another 500 is what it cost to service this time and you know what, when i told her the price she was relieved!!!! can you just imagine owning a car and you take it to the shop to have it checked out and because the cost of every other trip to the shop has been so expensive that you actually feel relief when you here 500 dollars? so you do what you want but i feel that bringing your car here is like throwing money in the garbage and as far as customer service yeah how about customer dis-service I had a 8;30am appointment and realized i would not make it on time so at 8am as soon as they would answer the phone i called and asked if i could be 30 minutes late and the receptionist told me if i was that late i would be treated as a walk in and i should expect to wait longer. Thanks Maita More

Another excellent experience at Maita. I took my Prius in for its 65K service on Wed. 12/27. I was able to get the service appointment at a convenient time for me. This time I had my two ye I took my Prius in for its 65K service on Wed. 12/27. I was able to get the service appointment at a convenient time for me. This time I had my two year old granddaughter with me so I really appreciated the kid-friendly waiting room. She climbed all over the pirate ship, was entranced by the beautiful aquarium with tropical fish and enjoyed looking at all the shiny new cars. My service took only about one hour and, because I had also purchased my tires from Maita, was done at no charge! I’m a confirmed Maita customer. More

Very good Just take around 1 and half hr. to complete the job. I'll come next time when I need service for my car. Thank you very much. Just take around 1 and half hr. to complete the job. I'll come next time when I need service for my car. Thank you very much. More

Good at finding cars, not much else Pros: found me the exact car I was looking for. Cons: car was 3 days late to be delivered and I had to get a rental car at my own expense to cover th Pros: found me the exact car I was looking for. Cons: car was 3 days late to be delivered and I had to get a rental car at my own expense to cover the gap. I was very clear to all sales and finance people that I have limited time available so please prepare paperwork in advance and be ready to have me in and out in an hour. They were totally unwilling to accommodate, by some absolute nightmare it took over an hour just to sign 4 pieces of paper. I have bought and sold houses in less time than it took for a simple cash transaction here. And then when I tried to make an appointment to have someone show me how to use all the tech in the car, they flatly refused to make me an appointment for 9am. Apparently they don't work regular business hours. Too bad, will never come here again. More

Maintenance and repair I would have given a 5 star however, the concern over the noise coming from my drivers window was not satisfactory. I have taken it back numerous time I would have given a 5 star however, the concern over the noise coming from my drivers window was not satisfactory. I have taken it back numerous times and still get the same response. I know it’s a Toyota brand issue but I would think that the service department would be better at attempting to solve the problem. We shall try again More

Not to thrilled The individual that I worked seemed defensive regarding our concerns with the vehicle Also the reasoning behind the problem with the vehicle seemed The individual that I worked seemed defensive regarding our concerns with the vehicle Also the reasoning behind the problem with the vehicle seemed contrived. Service reps should understand that people don’t just want stuff for free. Only what is owed them for what they payed for Also when it is time to by a new vehicle the public has many choices If you call a customer don’t just hang leaving a message is a good business practice More

Great customer service! Sophia was great! She was understanding and provided us with mire than enough information to make our decision upon purchasing and details on financin Sophia was great! She was understanding and provided us with mire than enough information to make our decision upon purchasing and details on financing. Sophia went about her ways to find the 2018 Toyota Tundra Sports Package that was newly delivered in their inventory. The truck wasn't located on site for us to view but Sophia was able to take us down to their second lot to view the truck still wrap in plastic protective wraps. Paperwork was quick and pleasant. Financing was quick and smootg as well. They were very responsive to calls, emails, and our presence when we first step into the dealership. It only took a minute for Jay to notice and greet us. Very respectful and supportive team here at Maita. Definitely recommend to first time buyers. More

My 2018 tacoma To maita toyota, I am very please with my brand new 2018 tacoma which I purchase in 2017. I have been looking for a tacoma or a tundra for 3 months To maita toyota, I am very please with my brand new 2018 tacoma which I purchase in 2017. I have been looking for a tacoma or a tundra for 3 months and feel in Love with the one Mel showed me. Mel is the best. Got my tacoma off the truck and callers me right away. I went in to see Mel, and he had it on the showroom floor which made me feel important. Love my new tacoma trd off road. Thank you maita toyota, and special thanks to Mel for my awesome buying experience. For whoever wanting to buy a new vehicle at maita toyota, ask for Mel! More