Maita Toyota - Service Center

Excellent customer service Very quick response to client-responses via emails/texts. Professional assessment. Courteous. Willing to attempt to improve client experience - eg he Very quick response to client-responses via emails/texts. Professional assessment. Courteous. Willing to attempt to improve client experience - eg helped cover costs of rental car when service delay presented. More

Toyota Care checkups Always fast, efficient, and professional. Each and every Maita Toyota employee is courteous and helpful. I have no complaints. The level of care I rec Always fast, efficient, and professional. Each and every Maita Toyota employee is courteous and helpful. I have no complaints. The level of care I receive each time is outstanding. More

Car Service It was a nice, bright, and clean environment. Eddie, Jim, Gonzalo, and Pedro were all very friendly. Great team environment. I liked the text message It was a nice, bright, and clean environment. Eddie, Jim, Gonzalo, and Pedro were all very friendly. Great team environment. I liked the text message alert and the complimentary coffee and donut bites were a bonus. Thank you guys! More

Great I always take my three vehicles to Toyota. I may not have a fleet but the staff there sure treat me as such. Jason and Eddie are great assets and are I always take my three vehicles to Toyota. I may not have a fleet but the staff there sure treat me as such. Jason and Eddie are great assets and are always constant with their service. I have never felt as if they're overselling me on something. On the contrary they are genuine in their dealing with me. More

Trustworthy service I come to Maita because I trust that they will do what is necessary and will do a satisfactory job. I was satisfied that they did the right and most I come to Maita because I trust that they will do what is necessary and will do a satisfactory job. I was satisfied that they did the right and most practical job. More

Unsure about Maita, but have little choice Well over a month ago, I received a Safety recall from Toyota. Having purchased my car from Maita I assumed that I would be notified by you of this. Well over a month ago, I received a Safety recall from Toyota. Having purchased my car from Maita I assumed that I would be notified by you of this. A safety recall doesn't seem to be important enough for you to be able to "tag" the car in computer, and I was never notified. When I called (my fault for the delay, but I expected you to call me), I was given an appointment several weeks away. This is not the care I expected. Interestingly enough I was thanked, several times, on my work order and bill for having my floor mat correctly anchored, also a safety concern. The rest of the service was of the usual excellent, slightly pricy, service. Though, I thought I had requested synthetic oil, but got the regular kind. Finally, this car is driven about 5 to 6,000 miles per year and needs infrequent service. It would be helpful for you and/or Toyota, to develop a service program for the "less driven" auto. More

Great Service was great, wait time not bad at all. I had all my questions answered, employees were very helpful. Waiting area was nice and clean. Service was great, wait time not bad at all. I had all my questions answered, employees were very helpful. Waiting area was nice and clean. More

Removing the worry. Our replacemen technican in lieu of Lawrence Rochelle's departure, went over and beyond his professional requirement of service. He relieved our nerv Our replacemen technican in lieu of Lawrence Rochelle's departure, went over and beyond his professional requirement of service. He relieved our nervousness in dealing with a new technician. Marlon, calmed our reluntcy, by sharing his knowledge, experience of his skill set with. a note of compassion for the sentimental ownership of this family vehicle. More

Same o' same o'. Nothing but the best! From the beginning to the end of my appointment, it was a pleasant experience. Maita Toyota has made some subtle changes since my last visit (a pers From the beginning to the end of my appointment, it was a pleasant experience. Maita Toyota has made some subtle changes since my last visit (a person actually walks around and checks on all my tires to make certain they're safe) which only enhanced my experience. I trust Maita to be fair and trustworthy. Waiting for my service to be accomplished is a comfortable wait. My Service rep was outstanding, but then they all are, well, except for a unpleasant experience years back with another rep, who thankfully no longer works there. TV, free coffee, comfy seatings....now if I could only get enough nerve to show up in my nightgown, slippers, and curlers, it would be home away from home. More

We drive 3hrs. to come to Maria Toyota We’ve been coming to Maita for 10+ yrs., moved out of Sacramento and still come 3hrs each way to bring our vehicles here. Good service and especially We’ve been coming to Maita for 10+ yrs., moved out of Sacramento and still come 3hrs each way to bring our vehicles here. Good service and especially great service with Luis Mendez!! More