Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mall of Georgia Ford
Buford, GA
2,964 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 2,964 reviews
June 18, 2024
Mall of Georgia ford did a great job servicing my Mach1 , and look forward to the next time. and look forward to the next time. More
by HALLSID51
Verified CustomerEmployees Worked With
Helpful June 16, 2024
The salespeople were fantastic! They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. More
by TICHELLEP15
Employees Worked With
June 15, 2024
Worked with me to reach the price I wanted for my trade. Thrilled with my new 2024 Mustang GT Premium! Thrilled with my new 2024 Mustang GT Premium! More
by TIM
June 15, 2024
Horrible experience with this dealership and only had to have recalls and warranty work done and they couldn’t get that right had to contact Ford company costumer service for help have recalls and warranty work done and they couldn’t get that right had to contact Ford company costumer service for help More
by Joshua mullins
Employees Worked With
Sterling
June 14, 2024
I always get my service here. I trust the advisors and mechanics completely. They have always served me well and never try to oversell me. I trust the advisors and mechanics completely. They have always served me well and never try to oversell me. More
by murph0326
Employees Worked With
Stephanie Crass
June 14, 2024
Dealership was clean, plenty of people, no hassle. Had what I wanted in stock.. at no time did I feel pressured. Had what I wanted in stock.. at no time did I feel pressured. More
by Steve
Employees Worked With
Karar Alasady. Very nice guy, answered my questions, didn’t rush me.
June 14, 2024
I left my truck F150 at the Mall of Georgia Ford for an engine oil and filter change. They offered to change the spark plugs because it was time and I accepted it. Then, they returned the car with the en engine oil and filter change. They offered to change the spark plugs because it was time and I accepted it. Then, they returned the car with the engine light on, and old oil spilled on the tray when changing the filter, and never cleaned it. I returned the car, and three hours later I had to call several people at the service station to find out what was happening with my truck. Finally, the guy said the truck had to stay overnight for review. I had to rent a car to perform my duties. The next day at 11 am without receiving any text or call informing me about my truck, I went to the dealer. When the guy saw me decided to take the car for testing. After one hour of waiting, the truck was finally returned to me and this insolent, IDIOT offered me a $20 discount for my next service IN RETURN FOR RENTING A CAR AND THE INCONVENIENCE. CAN YOU BELIEVE IT? When I reviewed my truck at home, I noticed the oil spilled on the tray and one missing screw on the engine cover. I used to be a fan of Mall of Georgia Ford, but obviously, it has changed for the worse, and never will use it again. More
by MIALBAN2
Employees Worked With
Service
June 14, 2024
Sterling has never contacted me back about the repaint for my truck. As well as the horrible experience of getting the recalls done. Someone should contact him about his operations. for my truck. As well as the horrible experience of getting the recalls done. Someone should contact him about his operations. More
by Joshua mullins
Employees Worked With
Sterling
