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Mall of Georgia Ford

Buford, GA

4.1
3,437 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,437 reviews

October 21, 2021

It was probably the best car buying experience I have ever had. I have purchased close to 20 cars too. (My daughter's have perfected wrecking them.) More

by geoffboden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hopkins
Oct 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

October 20, 2021

Make me wait long time and I feel like they ignore me was little mad. More

by psshawn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shellaugh, Jordan Lee, Jadon Haynes, Andrew Woodall
Oct 21, 2021 -

Mall of Georgia Ford responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

October 20, 2021

I so luv ford Mall Of Georgia employees are so happy and so nice and friendly 🤭 More

by rhagler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name know him when I see his face
Oct 20, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 20, 2021

This Dealership is the Workmanship of Professionals. I've had my first SUV a Ford escape 2013 serviced for years and still ride like new today, Although I purchased a 2017 Lincoln MKC SUV and the Workmanship More

by Soulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob & Tony(lincoln)
Oct 20, 2021 -

Soulman responded

The Emergency Room for Automobiles where there are Specialist of all Levels. The Professionalism with Consideration and The Safety workmanship that the employees put into the Autos.

Oct 21, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. We really appreciate you taking the time out of your busy day to recognize us. Thank you for being such a loyal customer!

October 20, 2021

I can’t say enough good things about this service center and my service advisor, Matt Knuckles. He is always so helpful and knowledgeable. I have recommended Matt and this service center to my co-worker who More

by jonitosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Oct 21, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 19, 2021

The most experienced and agreeable salesperson you could ever work with. People and product. HIGHLY recommend. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
Oct 20, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 18, 2021

The sales team and finance department made my purchase very easy in these difficult teams. I was there less than 2 hours More

by Thomas08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bloom
Oct 18, 2021 -

Thomas08 responded

The sales and Finance team made by car buying experience a pleasant one. I would recommend this dealership to every 1. I bought my 1st vehicle in 2008 from this dealership and a 2nd in 2015.

Oct 19, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Thomas!

October 17, 2021

Easy to make appointment. Upon arrival was met by a great Service advisor Stephen Welday. He kept me informed if what was being done and what needed to be done later. Work was done in a timely manner. More

by jroady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department- Steven Welday
Oct 18, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 16, 2021

The service department provided excellent care for our truck. The staff were highly professional and courteous. More

by Leasure2655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scian
Oct 18, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 16, 2021

The service at Mall of Ga Ford is the best! My advisor is very knowledgeable. More

by Malewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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