Mall of Georgia Ford

Best service dept , shuttle service Awsome service .. Picked me up and dropped me off. Super friendly and informative. Informed me of future repairs and didn't charge me including me com Awsome service .. Picked me up and dropped me off. Super friendly and informative. Informed me of future repairs and didn't charge me including me comprehensive diagnostic More

Good customer service. Loaner vehicle should be provided for extensive service. Add quiet space for customers who don't want to hear television. A space to work, study,or re Loaner vehicle should be provided for extensive service. Add quiet space for customers who don't want to hear television. A space to work, study,or read. More

Outstanding Hello my name is Vinnette Williams and I purchased a 2019 Ford Expedition From this dealership. I had purchased a Chevy traverse last year but I just Hello my name is Vinnette Williams and I purchased a 2019 Ford Expedition From this dealership. I had purchased a Chevy traverse last year but I just did not like this vehicle. I’ve always been a Chevy fan but somehow I felt uncomfortable in this vehicle. I’ve never owned a Ford before but decided to give them a try. Now I am so happy I wondered why I’ve never tried Ford before. This dealership handle me with care and they were professional. If you’re looking to purchase a Ford vehicle I would definitely give Buford Ford a chance. Thanks guys! More

Appointment for oil change I was there for an oil change, had an appointment and waited 3 hours and my car had not even been looked at yet. That is way too long to wait for an o I was there for an oil change, had an appointment and waited 3 hours and my car had not even been looked at yet. That is way too long to wait for an oil change with an appointment!!! More

Great Service and went the extra mile to get me a better value and money for my trade in. I would highly recommend Jordan Lee for anyone looking to trade in and p and went the extra mile to get me a better value and money for my trade in. I would highly recommend Jordan Lee for anyone looking to trade in and purchase a new vehicle. More

They can not multitask I came in with 2k miles on my new truck. Several 8ssues already. They replaced the rear sensor and light assembly, and a couple minor things under war I came in with 2k miles on my new truck. Several 8ssues already. They replaced the rear sensor and light assembly, and a couple minor things under warranty. Then they couldn't figure out the technology issue, so they did a hard reset and claimed it was fixed. Part of my issue already stated that if you do this it takes up to 4 days to break again. They refused to accept the issues, and they are ongoing. Also, their rental car service decided not to pick me up, and then put me into a subcompact car. I am 300lb, do the math. More

Going the extra mile with David Gonzalez Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a dis Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a discounted rate and managed the entire process perfectly. More

Purchase new truck Did great job of following thru on accessories, worked a fair price, good follow up. Just good friendly people to work with....was over approx 2-3 mon Did great job of following thru on accessories, worked a fair price, good follow up. Just good friendly people to work with....was over approx 2-3 month period. More

2019 Edge ST The team made our purchase easy and worked with us to avoid any inconvenience. Mason was professional and efficient and left no questions unanswered. The team made our purchase easy and worked with us to avoid any inconvenience. Mason was professional and efficient and left no questions unanswered. This is the way all car purchases should be. More

New Explorer Had a real good experience with purchasing this car. Diego was very patience with me trying to decide what I wanted - test drove three cars. Had a real good experience with purchasing this car. Diego was very patience with me trying to decide what I wanted - test drove three cars. More