Mall of Georgia Ford

Good job Brought it in on time and had it ready on time... pleasant folks to work with and really make you feel at home. I like working with professionals. Brought it in on time and had it ready on time... pleasant folks to work with and really make you feel at home. I like working with professionals. More

Outstanding Service From the moment I pulled in my vehicle, Oscar Lovera, who was my service advisor was friendly, courteous and just a pleasure to work with. He made sur From the moment I pulled in my vehicle, Oscar Lovera, who was my service advisor was friendly, courteous and just a pleasure to work with. He made sure that everything was taken care of Ian’s kept me informed throughout the entire time I was there. He’s an asset to the dealership. Collin Robinson More

Great Service was professional done as scheduled and I was completely satisfied with the work done on my Truck . The service people were very courteous T Service was professional done as scheduled and I was completely satisfied with the work done on my Truck . The service people were very courteous Thank y’all — see-ya-later More

New Ford, No problems The dealership made my new vehicle purchase very easy from start to finish. I was having a hard time deciding between two of their vehicles and they w The dealership made my new vehicle purchase very easy from start to finish. I was having a hard time deciding between two of their vehicles and they were very patient and helpful through the decision process. More

Fantastic The gentleman that helped me, I think his name was Mario, was awesome! He did the oil change and answered every question I had. Amazing guy! I’ll defi The gentleman that helped me, I think his name was Mario, was awesome! He did the oil change and answered every question I had. Amazing guy! I’ll definitely be back and ask for him and Irma personally. Irma helped me schedule my appointment and made sure that everything was good to go before showing me where to sit More

Quick N Easy The service was excellent, made an appointment early that day when I got there next in line. Service is fairly fast 30-45 min Great Work The service was excellent, made an appointment early that day when I got there next in line. Service is fairly fast 30-45 min Great Work More

Transmission problem with clicking noise I’ve been in three times and heard still clank when going from park to drive and drive to reverse etc etc. I’m now getting put off until 4 qtr or 1s I’ve been in three times and heard still clank when going from park to drive and drive to reverse etc etc. I’m now getting put off until 4 qtr or 1st gtr of next year due to a chip that hasn’t been made to repair problem. NOT ACCEPTABLE More

Issue with transmission My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. We reached out to Mall of Georgia Ford with no help and also reached out to Ford motor company. I don’t feel a car that is that young should need a new transmission. We did send a letter to Mall of Georgia . We will not buy another car from Mall of Georgia again . You can see our track record that we have always serviced our cars with you when it has a need . It’s very disappointing. More

Overall a good buying experience I called ahead and they had the vehicle ready to go when we arrived. Everything was as advertised. This would be a great rating if they had provided I called ahead and they had the vehicle ready to go when we arrived. Everything was as advertised. This would be a great rating if they had provided two key fobs instead of one, this was a 2019 used one owner vehicle after all. The small things are the difference between good and great dealerships. It would save me $165.00 and would not cost them nearly that amount. Overall I am pleased with my truck. More

Great people to work with. Friendly and not pushy. Looking forward to working with this team. Went in to just look at a truck and two hours later had purch people to work with. Friendly and not pushy. Looking forward to working with this team. Went in to just look at a truck and two hours later had purchased one. More